Hi LM Morris, If Jaws12 is the only version of Jaws you have on the computer you can uninstall both but, if you have another version of Jaws on the computer do not uninstall shared components! If you uninstall the shared components with another version of Jaws on the computer the other version / bersions will not work either. Have you tried doing a repair on your Jaws12? Take care. Mike
----- Original Message ----- From: jim rawls To: [email protected] Sent: Monday, June 20, 2011 5:19 PM Subject: Re: [JAWS-Users] uninstalling Jaws v12 Well, if you want a totally clean install, install both. That way, you will know if jaws is the problem. Jim -------------------------------------------------- From: <[email protected]> Sent: Monday, June 20, 2011 4:44 PM To: <[email protected]> Subject: [JAWS-Users] uninstalling Jaws v12 > I think I will uninstall Jaws v12 and reinstall it to correct (hopefully) > my start menu suddenly going silent. The choices in win 7 control panel is > uninstall Jaws and uninstall Jaws and shared components. Which one would > you pick and why? Thanks. > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
