Hi George, I'm honestly not sure. I have tried reinstalling JAWS with no luck. When I go into the utilities menu, it says that the video intercept manager is unavailable...not sure what to make of that?
Thanks, Michael On 6/21/11, Jorge Paez <[email protected]> wrote: > That's interesting. > I also have Intel ® HD audio/video/graphic drivers and never had an issue. > > Are you sure its not something with the video intercept manager? > > > On Jun 21, 2011, at 1:24 PM, Michael Hansen wrote: > >> Hello everyone, >> >> I am using JAWS 12.0.1161 on a Sony Vaio VPCS131 laptop running >> Windows 7 64-bit. When I press control backspace to delete a word, I >> get no feedback from JAWS. >> This has been an ongoing problem since I got the laptop in January. I >> decided to call FS today to see if they could help, and was informed >> that the problem was likely due to the integrated graphics hardware on >> my computer. I have an Intel HD Graphics card, and the latest drivers >> are installed. I have tried disabling the Intel HD Graphics driver >> and doing a repair on JAWS, and the problem still exists. I also have >> NVIDIA graphics software on my computer, but uninstalling that did no >> good. >> >> Does anyone have any suggestions as to what I might do to fix this >> problem, or am I esencially out of luck? >> >> Thanks, >> Michael >> >> For answers to frequently asked questions about this list visit: >> http://www.jaws-users.com/help/ > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
