I am experiencing the same problem. I discovered the root cause when I
attempted to run the Video Intercept setup program and it failed.
It turns out that I need to reload all the video drivers before I can
reinstall the video intercept.
The problem is maddening.
Paul
---
----- Original Message -----
From: "Jorge Paez" <computertechjorgep...@gmail.com>
To: <jaws-users-list@jaws-users.com>
Sent: Tuesday, June 21, 2011 1:05 PM
Subject: Re: [JAWS-Users] JAWS 12 Video/Control Backspace Problem,Sony VAIO
Laptop
That's interesting.
I also have Intel ® HD audio/video/graphic drivers and never had an issue.
Are you sure its not something with the video intercept manager?
On Jun 21, 2011, at 1:24 PM, Michael Hansen wrote:
Hello everyone,
I am using JAWS 12.0.1161 on a Sony Vaio VPCS131 laptop running
Windows 7 64-bit. When I press control backspace to delete a word, I
get no feedback from JAWS.
This has been an ongoing problem since I got the laptop in January. I
decided to call FS today to see if they could help, and was informed
that the problem was likely due to the integrated graphics hardware on
my computer. I have an Intel HD Graphics card, and the latest drivers
are installed. I have tried disabling the Intel HD Graphics driver
and doing a repair on JAWS, and the problem still exists. I also have
NVIDIA graphics software on my computer, but uninstalling that did no
good.
Does anyone have any suggestions as to what I might do to fix this
problem, or am I esencially out of luck?
Thanks,
Michael
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