Yes.
Its a video intercept issue.
For some odd reason Video Intercept isn't working which means JFW won't be able 
to read things properly.
Very odd though because like I said I have Intel ® HD and it doesn't give me 
any problems.

Maybe try calling Intel?

FS couldn't fix anything?
Or maybe you have more then one graphics card and the manager can't read which 
one is the right one?



On Jun 21, 2011, at 2:28 PM, Michael Hansen wrote:

> Hi George,
> 
> I'm honestly not sure.  I have tried reinstalling JAWS with no luck.
> When I go into the utilities menu, it says that the video intercept
> manager is unavailable...not sure what to make of that?
> 
> Thanks,
> Michael
> 
> On 6/21/11, Jorge Paez <[email protected]> wrote:
>> That's interesting.
>> I also have Intel ® HD audio/video/graphic drivers and never had an issue.
>> 
>> Are you sure its not something with the video intercept manager?
>> 
>> 
>> On Jun 21, 2011, at 1:24 PM, Michael Hansen wrote:
>> 
>>> Hello everyone,
>>> 
>>> I am using JAWS 12.0.1161 on a Sony Vaio VPCS131 laptop running
>>> Windows 7 64-bit.  When I press control backspace to delete a word, I
>>> get no feedback from JAWS.
>>> This has been an ongoing problem since I got the laptop in January.  I
>>> decided to call FS today to see if they could help, and was informed
>>> that the problem was likely due to the integrated graphics hardware on
>>> my computer.  I have an Intel HD Graphics card, and the latest drivers
>>> are installed.  I have tried disabling the Intel HD Graphics driver
>>> and doing a repair on JAWS, and the problem still exists.  I also have
>>> NVIDIA graphics software on my computer, but uninstalling that did no
>>> good.
>>> 
>>> Does anyone have any suggestions as to what I might do to fix this
>>> problem, or am I esencially out of luck?
>>> 
>>> Thanks,
>>> Michael
>>> 
>>> For answers to frequently asked questions about this list visit:
>>> http://www.jaws-users.com/help/
>> 
>> 
>> For answers to frequently asked questions about this list visit:
>> http://www.jaws-users.com/help/
>> 
> 
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