Hello everyone,

 

I am running Outlook 2007 and the latest version of JAWS 12.  I have a
couple issues:

1.        When in the message list and in emails, JAWS is very
sluggish-compared to using other applications.

2.       When reading emails, JAWS will sometimes read the same line a
second time when I press the down arrow-instead of reading the line that I
am focused on.  This also happens when I use the up arrow.

3.       When I press the backspace key, JAWS does not accurately tell me
the characters I am deleting; it is accurate in all other Windows programs.

Would anyone have any suggestions about what might be causing my problem(s)?

 

Thanks,

Michael

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