Doris, Before my current round of trouble started about a week and a half ago, JAWS 9 and 10 were installed. My SMA went to JAWS 12. JAWS 11 was on the machine, but not installed.
About a week and a half ago I lost speech , on the XP Home and it re-booted itself with a this computer has recovered from a serious error message and it said it was the blue screen error. I couldn't get any version of JAWS to talk at all and computer literate sighted assistance couldn't get it talking with the mouse. We did a remote session with my tech and he couldn't get it talking either. When he heard about the blue screen error message, he said that it had happened to a lot of local computers lately due to frequent lightning strikes in the area. He concluded that the sound card needed to be replaced and came over the next day and put in a replacement sound card. He installed JAWS 12 from the CD while he was here. Part of the problem is that when I unload JAWS 10 to load J9 to go into basics or whatever they called it then to tell J9 not to load on startup, before I can press JAWS key-J, JAWS almost immediately says Activate button and wants to be activated. Currently, there are icons on My Desktop for JAWS, 9, 10, and 122. J11 has not been installed. It's been a long week and any more suggestions would be extremely appreciated. Margaret ----- Original Message ----- From: "Doris and Chris" <[email protected]> To: <[email protected]> Sent: Sunday, July 31, 2011 6:44 AM Subject: Re: [JAWS-Users] Jaws 10 Not Talking on Boot Up Dear Miss Margaret, You should not have to activate your jaws 9.0 in order to turn off the "run jaws first" option in it. when it comes up after boot up and asks to be activated, have it run in 40-minute mode instead. This is plenty of time to go into its basic options and to uncheck the "run first jaws" (or run jaws at windows startup" or whatever it is called these days. when you have unchecked the option in jaws 9, tab to the "OK" tutton, enter on it. then close out jaws 9 and bring up jaws 10 or whatever version you want to have coming up when you start your computer. go into its options and and check the checkbox to have it start automatically. This should fix the problem. I can only guess to the reason why your jaws 9 wants to be activated when your 10 is working fine. Did you by any chance get a new jaws license in between so that the newer jaws maybe has a diferent serial number? You cold check the serial number - not the long activation code) when you bring up the different versions to fix the automatic startup. This is just a wild guess, though. good luck and keep us posted! Cheers, Doris At 06:19 AM 7/31/2011, you wrote: >Raymond and All, > >Activating 9, which was the one that wanted to be >activated failed. I got an error message: > >Client Activator >Error Code: 52500 >You have received this message due to one of the following possibilities: >- You are not connected to the Internet. Check your connection and >try again. >- Your 20-digit Authorization number is typed incorrectly. Check >for spaces or incorrect characters and try again. >- The Freedom Scientific server may be experiencing temporary >difficulties. Try again later. >- You have canceled registration. >If you continue to experience this problem, point your Internet >browser to www.FSActivate.com and follow the instructions to >retrieve an Activation >License Code that will activate your product. > > > >I'm connected to the Internet. > >www.freedomscientific.com > >loads. > >The 20 digit number came up from the activation disk. > >I have not knowingly canceled registration. >My remaining activation count just now from > > >www.FSActivate.com > >is 1. When I requested more last weekend, the form wanted my e-mail >address, but I never heard from FS that they've approved or rejected >the request. > >I think I'll have to contact FS on Monday, but does anybody have any >ideas in the mean time? I don't think I Can remember the last I ran >JAWS 9. I can uninstall it, but I'm afraid JAWS 10 will decide it >needs to be activated. > >Thanks, > >Margaret > > >----- Original Message ----- >From: "raymond lombardi" <[email protected]> >To: <[email protected]> >Sent: Saturday, July 30, 2011 8:42 PM >Subject: Re: [JAWS-Users] Jaws 10 Not Talking on Boot Up > > > > >I would say run the version of jaws that wants to be activated and look to >see if the automatically start jaws box is checked and if it is uncheck it. > > > >For answers to frequently asked questions about this list visit: >http://www.jaws-users.com/help/ > >For answers to frequently asked questions about this list visit: >http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
