I had the same problem that you describe.  I have windows 7 professional 
and jaws 12.0 home edition.  With windows 7 professional you  also have to 
have jaws professional.  I tried to install jaws 13.0 and wound up 
installing jaws 13 in 40 minute mode and I called freedomscientific to help 
me get everything straightened out.I cannot upgrade jaws 13 on this machine 
without purchasing jaws professional or downgrading windows 7 to home 
edition so I can install jaws home edition. I hope you can understand what 
I am saying   .

FRED ADAMS W4HC

-----Original Message-----
From: jaws-users-list-boun...@jaws-users.com 
[mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Margaret 
Thomas
Sent: Sunday, November 13, 2011 12:42 PM
To: ju
Subject: [JAWS-Users] Problem Activating JAWS 13

Hi All,

I got JAWS 13 installed on the Win 7 machine, but only in 40 minute mode. 
I downloaded it from the FS site and, when I inserted the authorization 
disk,  was greeted with an auto play dialogue that I've never seen before 
and I don't know if my inability to use it properly had anything to do with 
the activation error I received later on in the process.  I think it said 
the number was invalid.  How is the thing supposed to be dealt with?  Other 
than uninstalling and starting over with the J13 CD/DVD, how do I try 
again?  Will J13 run on XP Home?  At least maybe I can find out if the 
authorization disk is the problem.

Any help would be greatly appreciated.

Margaret
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