Hi Marilyn,

To check to see what version of Jaws you have running, try the following;
1. If you run Jaws from the system tray, press insert / Jaws key + J, then 
press the letter A, & Jaws will read the currently running version of Jaws.

2. If you are not running Jaws from the system tray, alt + tab, to your Jaws 
window, invoke your say line keystroke, insert / Jaws key + up arrow, & Jaws 
will read the currently running version.

If Jaws13 was installed you would have a Jaws13 shortcut on your desktop & 
Jaws13 would probably be running.

Below is what the Jaws13 download will read like if you try to find it;

J13.0.527-32bit.exe

If you downloaded the 32 bit version.  If you downloaded the 64 bit version 
everything would be the same except it would read like this;

J13.0.527-64bit.exe

I normally have all my downloads go to a designated download folder that I 
created in the root of my C drive, or I will download stuff to the My 
Documennts folder just so my downloads are easy to find.  If you need more 
help let us know.  Hope this has helped.  Take care.
Mike



  ----- Original Message ----- 
  From: Marilyn Walker
  To: [email protected]
  Sent: Monday, November 21, 2011 6:38 PM
  Subject: Re: [JAWS-Users] Jaws 13 update


  Mike, I saved it to my programs list.  But I still am not sure it is v 13
  that is running and not old v 12.  I slightly recall that when I installed
  it from the fs site, I may have hit run and not save.  Am I making a 
problem
  where none exists?  I hate to uninstall v 12 that is still there just to
  find out.  Marilyn
  ----- Original Message ----- 
  From: "Mike & Barbara" <[email protected]>
  To: <[email protected]>
  Sent: Sunday, November 20, 2011 10:42 AM
  Subject: Re: [JAWS-Users] Jaws 13 update


  : Hi Candy,
  :
  : Choose your operating system below & click on the link.  Save the 
download
  : somewhere on your computer you can access easily.  Run / Install the
  : download from your computer.  Actually, here is what Freedom Scientific
  says
  : to do;
  :
  : 1. When the dialog box opens, choose Save and select a location where 
you
  : can easily find the downloaded executable file.
  : 2. Run the executable and follow the talking installer.
  :
  :
  : For 32 Bit Systems:
  :
  : http://files.freedomscientific.com/WebFiles/JAWS/J13.0.527-32bit.exe
  :
  : For 64 Bit Systems:
  :
  : http://files.freedomscientific.com/WebFiles/JAWS/J13.0.527-64bit.exe
  :
  : Hope this helped.  Take care.
  : Mike
  :
  :  ----- Original Message ----- 
  :  From: Candy
  :  To: [email protected]
  :  Sent: Saturday, November 19, 2011 9:29 PM
  :  Subject: [JAWS-Users] Jaws 13 update
  :
  :
  :  Hello everyone,
  :  I am unable to install the latest jaws 13 update.  I click on install.
  It
  : goes through the steps, and then tells me that the patch can not be
  : installed.  It then said for me to do a jaws repair.  I did then, but 
then
  : got the same message.  Any suggestions?
  :
  :  For answers to frequently asked questions about this list visit:
  :  http://www.jaws-users.com/help/
  : For answers to frequently asked questions about this list visit:
  : http://www.jaws-users.com/help/


  For answers to frequently asked questions about this list visit:
  http://www.jaws-users.com/help/ 
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

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