I believe that when you open attachments from Outlook 2010 into Word or
Excel, the file is in protective view.  I find that JAWS 12 will not read
the file.  There is a way to disable this, but I do not remember how to do
it and do not have a file to try it on.  Maybe someone else can tell us how
to do this, or maybe you can get someone who can see to click on a button
that I've been told is some place on the screen.

HTH,
Annette


-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Lenny McHugh
Sent: Friday, December 02, 2011 8:29 AM
To: JFW List
Subject: [JAWS-Users] reading docx file

I was sent an important docx file. I have office home and student 2010. When
I open the file Jaws reads protected mode and file contains two objects. The
only thing that I can read is a slash. The actual text is on the screen that
my wife can read. I can not read it with the jaws or pc cursor. Using the
latest jaws 13, windows 7 home.
Are there any settings that I need to change?
---
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