Instead of using jaws to install the video intercept. Use narrator. It will be a bit slow, but will do the job. Then reboot and go for jaws.

At 03:39 PM 12/31/2011, you wrote:

Happy New Year, gang. Boy, I really screwed things up attempting to clean up my computer for the new year. File Hippo Update Checker showed that my version of NVIDA Forceware was not the latest version, so like a dope I when ahead and downloaded and installed the latest version. I then rebooted my computer. But I got an error message that Windows had encountered a serious problem and needed to close to protect my computer, so I rebooted again. This time, JAWS came up talking, but to my dismay, when I read messages in OE, JAWS no longer announces the "From" and "Subject" fields. Only the text of the message is read. So I restartedJAWS and got a Video Intercept dialog box that asked me to install the video intercept, which I presume is related to my installation of NNVIDA. But when I hit the execute button to restart my computer and install the video intercept, I again got the error message that Windows had encountered a serious problem and needed to close....... So I rebooted a third thime, got JAWS back and attempted to perform a System Restore. But I was unable to perform a successful restore with any of the restore points I selected. I tried restore points from yesterday, the day before, and the day before that, but none of them worked. Now every time I start JAWS, I get the video intercept dialog, and in addition to my email messages not being spoken correctly, the JAWS cursor doesn't work, and I cannot read the Status bar , among other glitches probably related to the video intercept problem. If I can't successfully install the video intercept or perform a System Restore, what can I do to fix this problem? I'm almost certain that this trouble is related to my updating of NVIDA Forceware. I'm running JAWS 9 with XP Pro. I hope I'm making sense. I'm not really too knowledgeable about this kind of problem, so any help would be greatly appreciated. Thanks.

            Gerald


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