Gerald, I would say if you are planning on upgrading anyway, you have nothing to lose as the demo of 13 will work whether you buy or not. The other thing you could try is uninstall all JAWS programs and start from scratch or call FS tech support on Tuesday
Al -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Gerald Levy Sent: Sunday, January 01, 2012 12:00 PM To: [email protected] Subject: Re: [JAWS-Users] Really Screwed Things Up Okay, so rolling back my NVIDIA drivers to the previous version didn't resolve the JAWS video intercept problem. And performing a repair of JAWS 9 didn't work either. So here's my next dumb question. I already have JAWS 8, 9 (my default version) and 10 (demo version) installed on my computer, and all of them seem to be broken. Suppose I downloaded and installed JAWS 13 from scratch, which is not yet installed on my computer. Would JAWS 13 work normally, or would it be subject to the same video intercept problem as the other installed versions of JAWS? I was thinking that if I installed JAWS 13 and it worked normally in demo mode, I could upgrade my SMA and make JAWS 13 my new default. Of course, I would have to pay the hefty fee for upgrading from JAWS 9, but I probably would have upgraded at some point in the future, anyway. Does this sound reasonable, or am I barking up the wrong tree? Gerald ----- Original Message ----- From: "Mike & Barbara" <[email protected]> To: <[email protected]> Sent: Sunday, January 01, 2012 8:29 AM Subject: Re: [JAWS-Users] Really Screwed Things Up > Gerald, > > You can also insert your Jaws disk, choose repair from the options, & run > a > repair. If you don't have the disk, below are the steps for running a > repair from Freedom Scientific. > > The steps below are the best, most in depth, and most thorough way of > repairing Jaws according to Freedom Scientific Tech Support. > > 1. Place a copy of the Jaws executible version that you want to repair > into > the main root of the " C " drive. For example; If you are running Jaws9 > latest > you would paste a copy of " J9.0.2191_ILM-32bit.exe " into the main > root of the " C " drive. To open the main root of the " C " drive, go to > the desktop, press enter on My Computer, press enter on Local disk C, and > now you have the main root of the " C " drive open. > 2. With the Jaws " .exe " pasted into the "C" drive, highlight the " .exe > ", and press F2 as if you were going to edit this line of text. now press > control + C to copy this Jaws executible, press escape to close the edit > field, and press Alt + F4 to close the C drive. > What you want to do is place just the title of the Jaws version into the > Windows Run Dialogue box and not the file. If you were to place the Jaws > executible into the Run box without copying as you did as per the > instructions above you would have pasted the whole file into the Run Box > instead of just the title. > 3. Now that you have just the title copied to the clipboard, press Windows > key + R to open the Run Dialogue Box. Type, remember to type a capitalC > ," > C:\ " without the quotes or > spaces and press control + V to paste the Jaws title, press your end key > to > take the cursor to the end of the title and type in the following " /type > repair" without the quotes but, with the spaces . Below is what your line > of text should look / read like. > > C:\J9.0.2191_ILM-32bit.exe /type repair > > Read character by character to make sure you have put in the proper > spaces, > Forward & back slashes and text. press the home key to go to the front of > the title and press enter to start the repair. > > A 2nd way to do the same thing. > From: Brian Lee > Hello Jim, > > You might have already resolved the problem, but if not here is a link > that > you can use to download the newest update for your 64-bit installation of > JAWS. Information about performing the repair is shown below after the > download link. > > > > ftp://ftp.freedomscientific.com/users/hj/private/WebFiles/JA WS/J11.0.1430-64 > bit.exe > > > > After downloading the file you can do the following steps to repair the > installation: > > > > 1. Use Windows key with R to bring up the run dialog box. > > 2. Use tab key to the browse button and press spacebar. > > 3. Browse to the downloaded JAWS setup file and press enter key. > > 4. Use tab key to move to where JAWS says "open colon edit combo", press > the end key and then press spacebar. > > 5. Type in /Type repair, (that is first type a slash followed immediately > by the word type then a space and then the word repair. > > 6. Use tab key to the OK button and press enter key. > > 7. Follow the prompts. > > Take care. > Brian Lee > > Hope you get things straightened out. Take care. > Mike > > ----- Original Message ----- > From: Mike & Barbara > To: [email protected] > Sent: Saturday, December 31, 2011 3:51 PM > Subject: Re: [JAWS-Users] Really Screwed Things Up > > > Hi Gerald, > > You should have both the admin tool & video intercept in your control > panel. > I don't know why the admin tool is missing but, if you were able to > download > a new video intercept, & run it, that is supposed to re-install the admin > tool. Hope this helps. Take care. > Mike > > ----- Original Message ----- > From: Gerald Levy > To: [email protected] > Sent: Saturday, December 31, 2011 2:59 PM > Subject: Re: [JAWS-Users] Really Screwed Things Up > > > > Mike, > > I just checked Add/Remove Programs on the Control Panel, and there is > no > item labled Freedom Scientific Admin Tools. The only thing that comes > close > is the item labeled Freedom Scientific Video Intercept. Is this the > item > I > should remove and then reinstall? Now I'm totally confused. Maybe I > better > load up on eggnog tonight. LOL! > > Gerald > > > ----- Original Message ----- > From: "Mike & Barbara" <[email protected]> > To: <[email protected]> > Sent: Saturday, December 31, 2011 4:43 PM > Subject: Re: [JAWS-Users] Really Screwed Things Up > > > > Hi Gerald, > > > > Follow the steps below. This is what I would do after updating my > NVIDIA > > video card, & I sure as hell will never update that damn thing again! > LOL > > LOL > > > > When you get the Video Intercept error after reinstalling Jaws or > updating > > video cards do the > > following; > > 1. Go to Freedom Scientifics website, find the FSVideoIntercept-32bit > or > > 64bit.exe, which ever 1 is appropriate for your system. Download and > save > > it somewhere on your harddrive that you will be able to access it > easily. > > The direct download links for both 32bit and 64bit systems are below. > > Click > > on your appropriate link. > > > > > > ftp://ftp.freedomscientific.com/users/hj/private/WebFiles/To ols/FSVideoIntercept-32bit.exe > > > > > > > > ftp://ftp.freedomscientific.com/users/hj/private/WebFiles/To ols/FSVideoIntercept-64bit.exe > > > > > > 2. Go to Control Panel / Add or Remove Programs, press enter, and > wait > for > > the programs list to populate / show up. > > 3. Arrow down to the Freedom Scientific Admin Tool , tab to remove, > press > > the spacebar, and if asked if you want to remove its shared > components > say > > yes. > > 4. Now reboot the computer. > > 5. When the computer reboots and that Video Intercept error message > > appears, > > exit out of the message. > > 6. Now, go to where you saved the FSVideoIntercept-32bit or > 64bit.exe, > > highlight it, and press enter to run it. After running the Video > > Intercept, > > reboot the computer if prompted to do so. > > > > Running this will reinstall the Admin Tool that you removed earlier > and > > everything should work fine. Hope this helps. Take care. I surely > hope > > your New Year starts out a whole lot better than this 1 is ending! > LOL > > LOL > > Well, I guess that isn't funny after all! > > Mike > > > > ----- Original Message ----- > > From: Gerald Levy > > To: [email protected] > > Sent: Saturday, December 31, 2011 12:39 PM > > Subject: [JAWS-Users] Really Screwed Things Up > > > > > > > > Happy New Year, gang. Boy, I really screwed things up attempting to > > clean > > up my computer for the new year. File Hippo Update Checker showed > that > my > > version of NVIDA Forceware was not the latest version, so like a dope > I > > when > > ahead and downloaded and installed the latest version. I then > rebooted > my > > computer. But I got an error message that Windows had encountered a > > serious > > problem and needed to close to protect my computer, so I rebooted > again. > > This time, JAWS came up talking, but to my dismay, when I read > messages > in > > OE, JAWS no longer announces the "From" and "Subject" fields. Only > the > > text > > of the message is read. So I restartedJAWS and got a Video Intercept > > dialog > > box that asked me to install the video intercept, which I presume is > > related > > to my installation of NNVIDA. But when I hit the execute button to > > restart > > my computer and install the video intercept, I again got the error > message > > that Windows had encountered a serious problem and needed to > close....... > > So I rebooted a third thime, got JAWS back and attempted to perform a > > System > > Restore. But I was unable to perform a successful restore with any > of > the > > restore points I selected. I tried restore points from yesterday, > the > day > > before, and the day before that, but none of them worked. Now every > time > > I > > start JAWS, I get the video intercept dialog, and in addition to my > email > > messages not being spoken correctly, the JAWS cursor doesn't work, > and > I > > cannot read the Status bar , among other glitches probably related to > the > > video intercept problem. If I can't successfully install the video > > intercept or perform a System Restore, what can I do to fix this > problem? > > I'm almost certain that this trouble is related to my updating of > NVIDA > > Forceware. I'm running JAWS 9 with XP Pro. I hope I'm making sense. > I'm > > not really too knowledgeable about this kind of problem, so any help > would > > be greatly appreciated. Thanks. > > > > Gerald > > > > > > For answers to frequently asked questions about this list visit: > > http://www.jaws-users.com/help/ > > For answers to frequently asked questions about this list visit: > > http://www.jaws-users.com/help/ > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
