Gerald,
I would say if you are planning on upgrading anyway, you
have nothing to lose as the demo of 13 will work whether you
buy or not. The other thing you could try is uninstall all
JAWS programs and start from scratch or call FS tech support
on Tuesday
Al
-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of
Gerald Levy
Sent: Sunday, January 01, 2012 12:00 PM
To: [email protected]
Subject: Re: [JAWS-Users] Really Screwed Things Up
Okay, so rolling back my NVIDIA drivers to the previous
version didn't
resolve the JAWS video intercept problem. And performing a
repair of JAWS 9
didn't work either. So here's my next dumb question. I
already have JAWS
8, 9 (my default version) and 10 (demo version) installed on
my computer,
and all of them seem to be broken. Suppose I downloaded and
installed JAWS
13 from scratch, which is not yet installed on my computer.
Would JAWS 13
work normally, or would it be subject to the same video
intercept problem as
the other installed versions of JAWS? I was thinking that if
I installed
JAWS 13 and it worked normally in demo mode, I could upgrade
my SMA and make
JAWS 13 my new default. Of course, I would have to pay the
hefty fee for
upgrading from JAWS 9, but I probably would have upgraded at
some point in
the future, anyway. Does this sound reasonable, or am I
barking up the
wrong tree?
Gerald
----- Original Message -----
From: "Mike & Barbara" <[email protected]>
To: <[email protected]>
Sent: Sunday, January 01, 2012 8:29 AM
Subject: Re: [JAWS-Users] Really Screwed Things Up
Gerald,
You can also insert your Jaws disk, choose repair from the
options, & run
a
repair. If you don't have the disk, below are the steps
for running a
repair from Freedom Scientific.
The steps below are the best, most in depth, and most
thorough way of
repairing Jaws according to Freedom Scientific Tech
Support.
1. Place a copy of the Jaws executible version that you
want to repair
into
the main root of the " C " drive. For example; If you are
running Jaws9
latest
you would paste a copy of " J9.0.2191_ILM-32bit.exe " into
the main
root of the " C " drive. To open the main root of the "
C " drive, go to
the desktop, press enter on My Computer, press enter on
Local disk C, and
now you have the main root of the " C " drive open.
2. With the Jaws " .exe " pasted into the "C" drive,
highlight the " .exe
", and press F2 as if you were going to edit this line of
text. now press
control + C to copy this Jaws executible, press escape to
close the edit
field, and press Alt + F4 to close the C drive.
What you want to do is place just the title of the Jaws
version into the
Windows Run Dialogue box and not the file. If you were to
place the Jaws
executible into the Run box without copying as you did as
per the
instructions above you would have pasted the whole file
into the Run Box
instead of just the title.
3. Now that you have just the title copied to the
clipboard, press Windows
key + R to open the Run Dialogue Box. Type, remember to
type a capitalC
,"
C:\ " without the quotes or
spaces and press control + V to paste the Jaws title,
press your end key
to
take the cursor to the end of the title and type in the
following " /type
repair" without the quotes but, with the spaces . Below
is what your line
of text should look / read like.
C:\J9.0.2191_ILM-32bit.exe /type repair
Read character by character to make sure you have put in
the proper
spaces,
Forward & back slashes and text. press the home key to go
to the front of
the title and press enter to start the repair.
A 2nd way to do the same thing.
From: Brian Lee
Hello Jim,
You might have already resolved the problem, but if not
here is a link
that
you can use to download the newest update for your 64-bit
installation of
JAWS. Information about performing the repair is shown
below after the
download link.
ftp://ftp.freedomscientific.com/users/hj/private/WebFiles/JA
WS/J11.0.1430-64
bit.exe
After downloading the file you can do the following steps
to repair the
installation:
1. Use Windows key with R to bring up the run dialog box.
2. Use tab key to the browse button and press spacebar.
3. Browse to the downloaded JAWS setup file and press
enter key.
4. Use tab key to move to where JAWS says "open colon
edit combo", press
the end key and then press spacebar.
5. Type in /Type repair, (that is first type a slash
followed immediately
by the word type then a space and then the word repair.
6. Use tab key to the OK button and press enter key.
7. Follow the prompts.
Take care.
Brian Lee
Hope you get things straightened out. Take care.
Mike
----- Original Message -----
From: Mike & Barbara
To: [email protected]
Sent: Saturday, December 31, 2011 3:51 PM
Subject: Re: [JAWS-Users] Really Screwed Things Up
Hi Gerald,
You should have both the admin tool & video intercept in
your control
panel.
I don't know why the admin tool is missing but, if you
were able to
download
a new video intercept, & run it, that is supposed to
re-install the admin
tool. Hope this helps. Take care.
Mike
----- Original Message -----
From: Gerald Levy
To: [email protected]
Sent: Saturday, December 31, 2011 2:59 PM
Subject: Re: [JAWS-Users] Really Screwed Things Up
Mike,
I just checked Add/Remove Programs on the Control
Panel, and there is
no
item labled Freedom Scientific Admin Tools. The only
thing that comes
close
is the item labeled Freedom Scientific Video Intercept.
Is this the
item
I
should remove and then reinstall? Now I'm totally
confused. Maybe I
better
load up on eggnog tonight. LOL!
Gerald
----- Original Message -----
From: "Mike & Barbara" <[email protected]>
To: <[email protected]>
Sent: Saturday, December 31, 2011 4:43 PM
Subject: Re: [JAWS-Users] Really Screwed Things Up
> Hi Gerald,
>
> Follow the steps below. This is what I would do
after updating my
NVIDIA
> video card, & I sure as hell will never update that
damn thing again!
LOL
> LOL
>
> When you get the Video Intercept error after
reinstalling Jaws or
updating
> video cards do the
> following;
> 1. Go to Freedom Scientifics website, find the
FSVideoIntercept-32bit
or
> 64bit.exe, which ever 1 is appropriate for your
system. Download and
save
> it somewhere on your harddrive that you will be able
to access it
easily.
> The direct download links for both 32bit and 64bit
systems are below.
> Click
> on your appropriate link.
>
>
ftp://ftp.freedomscientific.com/users/hj/private/WebFiles/To
ols/FSVideoIntercept-32bit.exe
>
>
>
ftp://ftp.freedomscientific.com/users/hj/private/WebFiles/To
ols/FSVideoIntercept-64bit.exe
>
>
> 2. Go to Control Panel / Add or Remove Programs,
press enter, and
wait
for
> the programs list to populate / show up.
> 3. Arrow down to the Freedom Scientific Admin Tool ,
tab to remove,
press
> the spacebar, and if asked if you want to remove its
shared
components
say
> yes.
> 4. Now reboot the computer.
> 5. When the computer reboots and that Video Intercept
error message
> appears,
> exit out of the message.
> 6. Now, go to where you saved the
FSVideoIntercept-32bit or
64bit.exe,
> highlight it, and press enter to run it. After
running the Video
> Intercept,
> reboot the computer if prompted to do so.
>
> Running this will reinstall the Admin Tool that you
removed earlier
and
> everything should work fine. Hope this helps. Take
care. I surely
hope
> your New Year starts out a whole lot better than this
1 is ending!
LOL
> LOL
> Well, I guess that isn't funny after all!
> Mike
>
> ----- Original Message -----
> From: Gerald Levy
> To: [email protected]
> Sent: Saturday, December 31, 2011 12:39 PM
> Subject: [JAWS-Users] Really Screwed Things Up
>
>
>
> Happy New Year, gang. Boy, I really screwed things
up attempting to
> clean
> up my computer for the new year. File Hippo Update
Checker showed
that
my
> version of NVIDA Forceware was not the latest
version, so like a dope
I
> when
> ahead and downloaded and installed the latest
version. I then
rebooted
my
> computer. But I got an error message that Windows
had encountered a
> serious
> problem and needed to close to protect my computer,
so I rebooted
again.
> This time, JAWS came up talking, but to my dismay,
when I read
messages
in
> OE, JAWS no longer announces the "From" and "Subject"
fields. Only
the
> text
> of the message is read. So I restartedJAWS and got a
Video Intercept
> dialog
> box that asked me to install the video intercept,
which I presume is
> related
> to my installation of NNVIDA. But when I hit the
execute button to
> restart
> my computer and install the video intercept, I again
got the error
message
> that Windows had encountered a serious problem and
needed to
close.......
> So I rebooted a third thime, got JAWS back and
attempted to perform a
> System
> Restore. But I was unable to perform a successful
restore with any
of
the
> restore points I selected. I tried restore points
from yesterday,
the
day
> before, and the day before that, but none of them
worked. Now every
time
> I
> start JAWS, I get the video intercept dialog, and in
addition to my
email
> messages not being spoken correctly, the JAWS cursor
doesn't work,
and
I
> cannot read the Status bar , among other glitches
probably related to
the
> video intercept problem. If I can't successfully
install the video
> intercept or perform a System Restore, what can I do
to fix this
problem?
> I'm almost certain that this trouble is related to my
updating of
NVIDA
> Forceware. I'm running JAWS 9 with XP Pro. I hope
I'm making sense.
I'm
> not really too knowledgeable about this kind of
problem, so any help
would
> be greatly appreciated. Thanks.
>
> Gerald
>
>
> For answers to frequently asked questions about this
list visit:
> http://www.jaws-users.com/help/
> For answers to frequently asked questions about this
list visit:
> http://www.jaws-users.com/help/
For answers to frequently asked questions about this
list visit:
http://www.jaws-users.com/help/
For answers to frequently asked questions about this list
visit:
http://www.jaws-users.com/help/
For answers to frequently asked questions about this list
visit:
http://www.jaws-users.com/help/
For answers to frequently asked questions about this list
visit:
http://www.jaws-users.com/help/
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
