I am using windows 7 64 bit on a Toshiba Satellite A665 laptop with latest
Jaws 13.638. I experience a similar problem every once in a while and have
not figured out why it happens or when it will occur. I have to do a forced
shut down by holding down the power key and then restarting the computer.
This usually works but sometimes I require sighted assistance because
windows will not start properly and requires clicking the mouse on the
appropriate command to get it to start. then Jaws will start normally.
Can be annoying when I am alone and sighted help is not available but I've
learned to live with it. It is so sporadic I haven't reported it to Freedom
Scientific tech support because I really don't know what to say.
Greg
-----Original Message-----
From: Geoff Connor
Sent: Tuesday, January 24, 2012 11:59 AM
To: Jfw Mailing List
Subject: [JAWS-Users] Jaws Not Shutting Down
Good morning all. I'm currently using Jaws 13 on my computer and am
experiencing a problem. Every once in awhile, when I shut my computer off,
Jaws doesn't shut down properly and my computer just hangs. I try to turn
Jaws back on so I can shut my computer down but am unsuccessful. Has anyone
else experienced this problem and if so, can I fix it?
Thanks.
Geoff
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