Steve, the mouse doesn't work and JAWS does not come on either.
Thanks for any thoughts.
I'm very open to any suggestions, especially simple ones.

Rich
----- Original Message ----- From: "Steve" <[email protected]>
To: <[email protected]>
Sent: Saturday, February 04, 2012 11:17 PM
Subject: Re: [JAWS-Users] Major issue! Computer freeze.


Uh, Rich. Another thought, maybe you better make sure the keyboard is actually frozen, as that is what your first message implied. If its not, then there are other possibilities, including some pretty simple ones

.
----- Original Message ----- From: "Rich Hamel" <[email protected]>
To: <[email protected]>
Sent: Saturday, February 04, 2012 9:43 PM
Subject: Re: [JAWS-Users] Major issue! Computer freeze.


That's right.
I did try the "windows" key with "R" but did not notice any change.
I did not confirm this with my wife.

I'll try the F8 key and see if this works.

Thanks, everyone,  for all of the suggestions.

Rich
----- Original Message ----- From: "Steve" <[email protected]>
To: <[email protected]>
Sent: Saturday, February 04, 2012 9:31 PM
Subject: Re: [JAWS-Users] Major issue! Computer freeze.


Um, you forgot, his keyboard doesn't work. He can't do anything from within Windows at this point. ----- Original Message ----- From: "Mike & Barbara" <[email protected]>
To: <[email protected]>
Sent: Saturday, February 04, 2012 9:18 PM
Subject: Re: [JAWS-Users] Major issue! Computer freeze.


Hi Rich,

Below is a note I saved.  I haven't tried the instructions from the
following so, try at your own risk!

From: 2.g.i
Hi every one

Please read all of this before carrying out the  steps.

To save the guessing of when to hit f8 & so on to boot into safe
mode, you can do the following.
press windows r to open the run box
in the run box type, msconfig & press enter
the system configuration window will open
either shift tab once to get up into the tabs & use the right arrow,
or use control tab & find the boot tab
its called the Boot tab in windows 7, boot.ini tab in xp
once on the boot tab, start tabbing through the options & you will find
boot option Safe boot, you need to check this
then tab once more & you will find radio buttons
use the arrow keys to choose either minimal or network
again dont forget, if you choose network, while you are connected to
the internet you have no securety running.
now just tab to the ok button & hit the space bar.
on xp you will get a window saying need to restart, on windows 7 you
will not recieve this & need to restart the system yourself.
On xp when the system boots into safe mode you will here the windows
log on sound & then you will hear a ding sound,
the ding is a window stating you are in safe mode, just press enter to say
ok.
You will not get this ding sound in windows 7.
dont forget things in safe mode are a lot slower, so wait a while for
the desktop & so on to load before you try to start your screen reader.
In xp when you get your screen reader running you may find a system
configuration window saying, is in selective mode & so on, I normally
tab to never show this again & check it, then tab to ok
Once you are finished doing what you want to in safe mode, you need
to go back into msconfig into the boot tab & uncheck boot into safe mode.
If you dont do this, you will just keep starting up in safe mode.

Hope this helps....

----- Original Message ----- From: Rich Hamel
 To: [email protected]
 Sent: Saturday, February 04, 2012 6:03 PM
 Subject: Re: [JAWS-Users] Major issue! Computer freeze.


 Okay, how does one go in to "safe mode"?

 Rich
----- Original Message ----- From: "Flor Lynch" <[email protected]>
 To: <[email protected]>
 Sent: Saturday, February 04, 2012 4:27 PM
 Subject: Re: [JAWS-Users] Major issue! Computer freeze.


 > With your wife's help, go into Safe Mode, and use system restore to
> restore your computer to a point in time when it was working correctly.
 >
> ----- Original Message ----- > From: "Rich Hamel" <[email protected]>
 > To: <[email protected]>
 > Sent: Saturday, February 04, 2012 9:09 PM
 > Subject: [JAWS-Users] Major issue! Computer freeze.
 >
 >
 >> Hi all and a big help request.
 >> My main computer seems to have frozen.
 >> When I physically turn it on, I hear the Microsoft tune.
 >> JAWS never starts talking.
 >> My sighted wife says the hour glass on the desk top is not full.
 >> I've waited for over an hour.
 >> I've restarted and rebooted a couple of time and nothing happens.
 >> The keys and even the mouse do not work.
 >>
 >> I do have an up to date McAfee.
 >>
 >> Any thoughts on what it is and what to do?
 >>
 >>
 >> Thanks so much.
 >>
 >> Rich
 >>
 >> For answers to frequently asked questions about this list visit:
 >> http://www.jaws-users.com/help/
 >>
 >
 >
 > For answers to frequently asked questions about this list visit:
 > http://www.jaws-users.com/help/

 For answers to frequently asked questions about this list visit:
 http://www.jaws-users.com/help/
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Reply via email to