Given that your computer is frozen, therefore no screen reader works,
and you will need sighted assistance: turn off, then turn on your
computer and press (and hold) the F8 key until Safe Mode is highlighted
or in the list of items. Arrow to it and press enter. There is then a
list of available options from which you can choose. There is also Safe
Mode help. Fortunately, I haven't had to go down that road myself for a
long time.
----- Original Message -----
From: "Rich Hamel" <[email protected]>
To: <[email protected]>
Sent: Sunday, February 05, 2012 2:03 AM
Subject: Re: [JAWS-Users] Major issue! Computer freeze.
Okay, how does one go in to "safe mode"?
Rich
----- Original Message -----
From: "Flor Lynch" <[email protected]>
To: <[email protected]>
Sent: Saturday, February 04, 2012 4:27 PM
Subject: Re: [JAWS-Users] Major issue! Computer freeze.
With your wife's help, go into Safe Mode, and use system restore to
restore your computer to a point in time when it was working
correctly.
----- Original Message -----
From: "Rich Hamel" <[email protected]>
To: <[email protected]>
Sent: Saturday, February 04, 2012 9:09 PM
Subject: [JAWS-Users] Major issue! Computer freeze.
Hi all and a big help request.
My main computer seems to have frozen.
When I physically turn it on, I hear the Microsoft tune.
JAWS never starts talking.
My sighted wife says the hour glass on the desk top is not full.
I've waited for over an hour.
I've restarted and rebooted a couple of time and nothing happens.
The keys and even the mouse do not work.
I do have an up to date McAfee.
Any thoughts on what it is and what to do?
Thanks so much.
Rich
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
