I got it to work by using the F 8 key.

Thanks again.

Rich
----- Original Message ----- From: "Mike & Barbara" <[email protected]>
To: <[email protected]>
Sent: Sunday, February 05, 2012 2:53 PM
Subject: Re: [JAWS-Users] Major issue! Computer freeze.


Hi Steve,

You're right!  But, if his keyboard isn't working how is he going to press
the F8 key? I ask this only because I don't know if the Function keys work
if the main keyboard is not working.  Take care.
Mike

----- Original Message ----- From: Steve
 To: [email protected]
 Sent: Saturday, February 04, 2012 6:31 PM
 Subject: Re: [JAWS-Users] Major issue! Computer freeze.


 Um, you forgot, his keyboard doesn't work.  He can't do anything from
within
 Windows at this point.
----- Original Message ----- From: "Mike & Barbara" <[email protected]>
 To: <[email protected]>
 Sent: Saturday, February 04, 2012 9:18 PM
 Subject: Re: [JAWS-Users] Major issue! Computer freeze.


 > Hi Rich,
 >
 > Below is a note I saved.  I haven't tried the instructions from the
 > following so, try at your own risk!
 >
 > From: 2.g.i
 > Hi every one
 >
 > Please read all of this before carrying out the  steps.
 >
 > To save the guessing of when to hit f8 & so on to boot into safe
 > mode, you can do the following.
 > press windows r to open the run box
 > in the run box type, msconfig & press enter
 > the system configuration window will open
 > either shift tab once to get up into the tabs & use the right arrow,
 > or use control tab & find the boot tab
 > its called the Boot tab in windows 7, boot.ini tab in xp
 > once on the boot tab, start tabbing through the options & you will find
 > boot option Safe boot, you need to check this
 > then tab once more & you will find radio buttons
 > use the arrow keys to choose either minimal or network
 > again dont forget, if you choose network, while you are connected to
 > the internet you have no securety running.
 > now just tab to the ok button & hit the space bar.
 > on xp you will get a window saying need to restart, on windows 7 you
 > will not recieve this & need to restart the system yourself.
 > On xp when the system boots into safe mode you will here the windows
 > log on sound & then you will hear a ding sound,
 > the ding is a window stating you are in safe mode, just press enter to
say
 > ok.
 > You will not get this ding sound in windows 7.
 > dont forget things in safe mode are a lot slower, so wait a while for
 > the desktop & so on to load before you try to start your screen reader.
 > In xp when you get your screen reader running you may find a system
 > configuration window saying, is in selective mode & so on, I normally
 > tab to never show this again & check it, then tab to ok
 > Once you are finished doing what you want to in safe mode, you need
 > to go back into msconfig into the boot tab & uncheck boot into safe
mode.
 > If you dont do this, you will just keep starting up in safe mode.
 >
 > Hope this helps....
 >
> ----- Original Message ----- > From: Rich Hamel
 >  To: [email protected]
 >  Sent: Saturday, February 04, 2012 6:03 PM
 >  Subject: Re: [JAWS-Users] Major issue! Computer freeze.
 >
 >
 >  Okay, how does one go in to "safe mode"?
 >
 >  Rich
> ----- Original Message ----- > From: "Flor Lynch" <[email protected]>
 >  To: <[email protected]>
 >  Sent: Saturday, February 04, 2012 4:27 PM
 >  Subject: Re: [JAWS-Users] Major issue! Computer freeze.
 >
 >
 >  > With your wife's help, go into Safe Mode, and use system restore to
 >  > restore your computer to a point in time when it was working
correctly.
 >  >
> > ----- Original Message ----- > > From: "Rich Hamel" <[email protected]>
 >  > To: <[email protected]>
 >  > Sent: Saturday, February 04, 2012 9:09 PM
 >  > Subject: [JAWS-Users] Major issue! Computer freeze.
 >  >
 >  >
 >  >> Hi all and a big help request.
 >  >> My main computer seems to have frozen.
 >  >> When I physically turn it on, I hear the Microsoft tune.
 >  >> JAWS never starts talking.
 >  >> My sighted wife says the hour glass on the desk top is not full.
 >  >> I've waited for over an hour.
 >  >> I've restarted and rebooted a couple of time and nothing happens.
 >  >> The keys and even the mouse do not work.
 >  >>
 >  >> I do have an up to date McAfee.
 >  >>
 >  >> Any thoughts on what it is and what to do?
 >  >>
 >  >>
 >  >> Thanks so much.
 >  >>
 >  >> Rich
 >  >>
 >  >> For answers to frequently asked questions about this list visit:
 >  >> http://www.jaws-users.com/help/
 >  >>
 >  >
 >  >
 >  > For answers to frequently asked questions about this list visit:
 >  > http://www.jaws-users.com/help/
 >
 >  For answers to frequently asked questions about this list visit:
 >  http://www.jaws-users.com/help/
 > For answers to frequently asked questions about this list visit:
 > http://www.jaws-users.com/help/


 For answers to frequently asked questions about this list visit:
 http://www.jaws-users.com/help/
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