Hi Rose, Would you please let us know how everything turns out? Thanks much, take care. Mike This email was sent from my I couch!
----- Original Message ----- From: Rose Combs To: [email protected] Sent: Monday, June 04, 2012 6:01 AM Subject: Re: [JAWS-Users] Computer restriction! Thanks, I let it fix itself and will reboot later to see if it worked, off to work now. Thanks for pointing me to the correct fix. Rose Combs [email protected] -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Brian Lee Sent: Sunday, June 03, 2012 12:40 PM To: [email protected] Subject: Re: [JAWS-Users] Computer restriction! Hello Rose, There seems to be a problem that can happen when Google Chrome has been installed and changed default file associations. Even when uninstalled, registry values that were changed when Google Chrome was installed remain, which affect the handling of HTM related file types. Microsoft has a Fix It utility that you can download and run to resolve the problem. Use the "fix this problem" link to start the process. There are also steps listed that you can follow if you would prefer doing the fix. It might be a good idea to try using the automatic fix first. There are two methods listed for when you want to do the fixing. When on the web site, you need to use the link for "method 1" or "method 2" to expand the instructions. The first method doesn't involve working in the registry so you might want to try it first. The link is shown below. When your links are working in Outlook 10, you can use the JAWS key with function key 7 to list links like you do in Internet Explorer. I have not used this "Fix It" utility so I cannot vouch for its usefulness. The only difference I notice in the error message you listed and the one shown on the web site is that you have the term "Network Administrator" and they show "System Administrator", but other than that the error message seems to be the same. Here is the link: http://support.microsoft.com/kb/310049 Take care. I hope you get this problem resolved. Brian Lee [email protected] -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Rose Combs Sent: Sunday, June 03, 2012 5:59 AM To: [email protected] Subject: Re: [JAWS-Users] Computer restriction! No, this is inside an E-mail message. Not in IE. Rose Combs [email protected] -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Justin.Williams2 Sent: Sunday, June 03, 2012 5:48 AM To: [email protected] Subject: Re: [JAWS-Users] Computer restriction! Iassumed you used insert f7 then hitting enter on the link right? I do like the fix you came up with. Great job guys. -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Rose Combs Sent: Sunday, June 03, 2012 8:44 AM To: [email protected] Subject: Re: [JAWS-Users] Computer restriction! Yes, I have tried it used to have to do it in an earlier version of outlook but this time, it is not working for me. Silly computer anyway, who it changed a setting I cannot find is beyond me. Rose Combs [email protected] -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Virgil Cook Sent: Saturday, June 02, 2012 6:10 PM To: [email protected] Subject: Re: [JAWS-Users] Computer restriction! John's suggestion is a good one. I've done that for so long that I had forgotten that it was a way to get around the problem. -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of John R Vaughn Sent: Saturday, June 02, 2012 1:33 PM To: [email protected] Subject: Re: [JAWS-Users] Computer restriction! Rose, I had this problem and found that to activate a link I had to move to the second character in the link and then press the enter key. I do not know why this was the solution but a couple of others on this list also found that solution to work. Good luck. John in sunny Florida -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Rose Combs Sent: Saturday, June 02, 2012 11:46 AM To: [email protected] Subject: [JAWS-Users] Computer restriction! Just recently I have been unable to click on links in e-mail and be directed to the site, I am careful about this, however, recently Outlook 2010 has given me a restriction message saying to contact my network administrator which is me to change the behavior. I have been through all the settings that I can think of in Outlook 2010 and IE 9 as well as control panel and seems I cannot find a way to make me be able to follow links in e-mail. Annoyed with having to copy and paste them every time and it seems that either way could be bad if I were not a careful person. What could I be missing and why did this behavior change over the last month or so, before it happened I had not been messing around with settings in months. Rose Combs [email protected] For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
