The best solution, short of upgrading word, is to periodically save a new normal.dot template file. Periodically, because it'll be good for a while and then start nagging again.

----- Original Message ----- From: "justin" <justin.willia...@gmail.com>
To: <jaws-users-list@jaws-users.com>
Sent: Friday, December 07, 2012 12:44 AM
Subject: Re: [JAWS-Users] Ribbons


Can you just save it first? If that is not possible, then go down to the
word options and change it so that it saves every minute.

-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Miriam Vieni
Sent: Thursday, December 06, 2012 6:48 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Ribbons

I had problems with Word 2003 on my XP computer. I have a sighted computer person who transferred all my stuff to the WIN7 computer last December. I thought the Word problem would disappear on the new computer, but it didn't. It's hard to describe but occasionally, when I try to close a document, it won't close. It tells me that it's still open somewhere else even when I have a document that hasn't been saved and I just want to close it. It tells me that it wants to rename the document as "normal" and if I won't do that, it asks me if I want to change the universal template. If I say "no", I can close the document. But if I'm trying to save a document and Word decides to
do this, then I lose the document.

Miriam

-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Chris Hill
Sent: Thursday, December 06, 2012 6:30 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Ribbons

I don't use virtual ribbons at all. I have office 2007, and between digging around and using the old keystrokes which mostly still work, I do fine. Office doesn't generally just quit, either you have something wrong with
your computer's hardware or you have some sort of virus.


On 12/6/2012 16:49, Miriam Vieni wrote:
I have not upgraded to Jaws 14 yet and I've been using a very old
version of Word, 2003, I think. I do have this Win7 computer. This old version of word needs to be replaced because it is not saving properly
and it's losing data in documents. I'm not sure which version uses
Ribbons. But my question is, are a lot of you using Virtual Ribbons
and is
that helpful?

Miriam


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