well, the hole in that strain is that if they don't know about it, and/or how prevalent it is, it will never get taken care of.
take care, inthane -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Steve Sent: Monday, February 11, 2013 1:22 PM To: [email protected] Subject: Re: [JAWS-Users] some links won't open even when hitting shift enter Inthaneelf, I am tired of reporting things to them and getting canned responses from one of their lower-level techs that shows he doesn't have a clue and sometimes appears like he never read the original report. Now, having said that, if you are lucky enough to get things elevated, Mr. Downey and Greeley (sp) are excellent and usually can find a solution. As one who was formerly involved in the AT field as a dealer, it is getting harder and harder to find good support these days. I think both because of the product complexity and niche market, I don't know frankly how these small companies can continue to provide decent tech support. There is in my opinion only one compamy who really hasn't dropped the ball as far as tech support for assistive technology. Steve ----- Original Message ----- From: "inthaneelf" <[email protected]> To: <[email protected]> Sent: Sunday, February 10, 2013 5:47 PM Subject: Re: [JAWS-Users] some links won't open even when hitting shift enter > its a jaws 14 thing, and Eric? can you submit it? I'm using j13 with ie.7 > on > 2 computers and i.e. 9 on one and have no such troubles except for that > "one > letter off" thing in outlook with jaws 13 and I've herd... stress the herd > I > don't know it for a fact, jaws 14 > > and folks, even if you have reported it, do so until they reply even if > its > just a "were looking into it" note that's not automated, I do and have not > even gotten a rude statement thrown at me for it, in fact I got thanked > once > for making sure they knew about a problem! > > the folks there really are not as bad as some would make them out to be! > > I disagree with some things there doing, and a few other issues, but I > just > paid my new SMA, I don't want to use second best, or third, and NVDA > although its come a long long way, is not equal yet, and has a lot to go > before it is. > > thanks all, > inthaneelf > > -----Original Message----- > From: JAWS-Users-List [mailto:[email protected]] On > Behalf Of Flor Lynch > Sent: Thursday, February 07, 2013 1:54 PM > To: [email protected] > Subject: Re: [JAWS-Users] some links won't open even when hitting shift > enter > > An alternative is to use Firefox, where html5 is better understood than > in IE. > In Internet Explorer, you could try turning off the virtual cursor with > Insert+z, then find > the link and press enter on it. Then Toggle the virtual cursor on again > with insert+z to resume normal operation. > > ----- Original Message ----- > From: "joanne" <[email protected]> > To: <[email protected]> > Sent: Thursday, February 07, 2013 5:28 PM > Subject: [JAWS-Users] some links won't open even when hitting shift > enter > > >>I have noticed that some links will not open at all, and this happens >>on many websites of late. I may not have my HTML or some other setting >>set right, but even trying to do a shift enter, which works sometimes >>because some links open in a new browser window, doesn't help. This is >>Jaws 14 so not sure if it's a Jaws 14 thing or something in my >>configuration settings. I also get the message on some pages that tell >>me to upgrade I.E. but I refuse to use 9 because a lot of people have >>had trouble navigating or downloading using 9. Are some links >>configured in some way to where Jaws can't line up with the link and >>open? I can switch to another version to see if the problem persists >>but wanted to ask first if anyone has seen kind of a frequent thing >>with websites where links just won't open. And it's not the whole >>site, just to be clear. It's just certain links on the sites, which >>leads me to believe there's something about the link itself that makes >>it impossible to open. Do I have to put it back to mouse-over setting >>in HTML? I have it not to speak that but should it be put back, as >>some links have something to do with something mouse-over related? >>Which I don't really know the meaning of but just puzzled about this >>whole thing. >> >> Hope someone can help. >> >> Joanne >> For answers to frequently asked questions about this list visit: >> http://www.jaws-users.com/help/ >> > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
