Hi group:


Here are two recent problems with my printer and Jaws.

Using windows 7 and latest jaws 14.



1. My printer ran out of ink while my wife was trying to print.

I used my short cut key, control+alt+j, to activate jaws.

Nothing happened, I finally had to do a cold shut down by holding the power 
button on the tower for five seconds.

What else can I try, to fix this problem if it happens again, without having to 
do a cold shutdown.

2. Again, I had a paper jam a couple weeks ago, this time with Jaws running, I 
brought up task manager and tried to stop the printer, but it would not do 
anything.

I then tried to go to restart with the windows key and right arrow and up arrow 
to restart, but again, it would not let me.

I finally had to do a cold shut down again.

what can I do to avoid doing a cold shut down when printer problems are 
happening?

I do not want to keep scarring my computer tower with these cold shut downs.

 any suggestions would be appreciated...



Jim

God bless...

You can reach me on skype at:
Skype ID: buckeye.jim

GO BUCKEYES!!!
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