I've had issues like this, generally something happens with an HTML file.
It causes Jaws to freeze. Either there'll be a dialog that Jaws has had a
problem and needs to close, or I'll hear nothing.
I can't restart Jaws, even doing the Jaws dump command doesn't unload Jaws
in this case.
My only solution is to load a competitor's screen-reader, alt-tab and try to
find the dialog box with the info that Jaws had encountered an error, or
alternatively, open process manager and close down Jaws.
Then, I can unload that screen-reader and restart Jaws.
----- Original Message -----
From: "jim" <[email protected]>
To: <[email protected]>
Sent: Thursday, May 30, 2013 3:04 PM
Subject: [JAWS-Users] printer problems and Jaws
Hi group:
Here are two recent problems with my printer and Jaws.
Using windows 7 and latest jaws 14.
1. My printer ran out of ink while my wife was trying to print.
I used my short cut key, control+alt+j, to activate jaws.
Nothing happened, I finally had to do a cold shut down by holding the
power button on the tower for five seconds.
What else can I try, to fix this problem if it happens again, without
having to do a cold shutdown.
2. Again, I had a paper jam a couple weeks ago, this time with Jaws
running, I brought up task manager and tried to stop the printer, but it
would not do anything.
I then tried to go to restart with the windows key and right arrow and up
arrow to restart, but again, it would not let me.
I finally had to do a cold shut down again.
what can I do to avoid doing a cold shut down when printer problems are
happening?
I do not want to keep scarring my computer tower with these cold shut
downs.
any suggestions would be appreciated...
Jim
God bless...
You can reach me on skype at:
Skype ID: buckeye.jim
GO BUCKEYES!!!
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