Hi I just tried what you had suggested and the guy on the phone said that
they were going to charge me 99 dollars to fix it that is money that I just
don't have right now. I was under the impression that this was free support
but according to the person who I talked to windows xp 32 bit was all ready
not supported but that they would be able to help me if I gave them the 99
bucks. so I just hung up on them I was looking for free not paid support.
the person did say that there might be a conflict between MSE and other ante
spyware programs like super ante spy wear. do you have any other ideas? that
might be free? I just thought I would let others know if they were planning
to call that number that it is not at all free support. from Mich.
----- Original Message -----
From: "tim" <[email protected]>
To: <[email protected]>
Sent: Saturday, September 07, 2013 3:25 PM
Subject: Re: [JAWS-Users] I am getting error coad 0x80070648 when trying to
install MSE.
Seems your not the only one with this problem and it is mostly caused by
malware that installs with software and there extras.
Try the fix below as they come and if still? Use the free phone number at
bottom
a Microsoft 'fix-it tool' that addresses some installation corruption
problems.
http://answers.microsoft.com/en-us/protect/forum/protect_start/uninstalling-mse/a63b8c4b-58ed-437e-8086-fa08d80725a4
MS support tool,
http://www.microsoft.com/download/en/details.aspx?id=13088
that extracts the MSE installation log files, which might give some
additional information.
Start here -
https://support.microsoftsecurityessentials.com/
and select the link that says - I think my computer is infected - and then
select the support option for phone, chat or email (options will vary by
Region)
If you are in North America, you can call 866-727-2338 for free help from
Microsoft for virus and spyware infections.
The problem may be due to an undetected malware infection.
At 11:57 AM 9/7/2013, you wrote:
Hi all. I am having a real problem trying to install MSE on my windows xp
32 bit system.
I am getting error coad 0x80070648 when trying to install MSE. I have been
getting this error for the past few months and have no idea how to fix
this. I have tried un installing MSE. and then running C Cleaner and still
no luck. during the instillation I will get to where it asks me if I want
to be a part of the customer experience program or something and I check
that box to say no I don't want that and then hit install and the Minnie I
hit that install button I get that message. I have also tried re starting
the computerand then re installing MSE and still nothing seems to work. I
also have tried googleing this error coad and still nothing. many thanks
for any help that any one can give me on trying to fix this. from Mich.
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