If the talking installer isn’t talking then this points to some more fundamental issue with the laptop. Have you checked to see if Narrator talks? I have seen issues before where certain sound drivers disturb the speech in both narrator and eloquence. Go to device manager and uninstall your sound card, reboot your machine and then try uninstalling and installing jaws again.
Bob -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Chela Robles Sent: 13 October 2013 05:40 To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Introduction and a very annoying JAWS Error My friend had given me this HP G-72 laptop and it must be the way HP installed Windows 7 because I can't even find C:\documents and settings not even the all users documents and settings and I now see why several don't choose HP but go with either Dell or something else, I also heard that HP doesn't come to you to service where Dell does, and I don't like how HP partitioned Windows 7 at all...which is why I can't wait until rehab buys me a Dell laptop so I can put JAWS on there and not have this problem because it will be a fresh install of Windows 7 on a 64-bit machine. If I had a Windows 7 disk to do the fresh install, I'd do it myself with sighted assistance, unless this new talking installation of Windows installation I just heard about from Top Tech Tidbits would help, but in that case I'd still have to have the Windows 7 Home Premium 64-bit installer disks and that might as well be expensive...so, JAWS has come to a stalemate with me, and I don't think the FS team will be able to help me, but I guess it will be worth the call on Monday...and if nothing changes then, I'm just going to have to use NVDA until I get my computer Rehab will purchase for me. Well, I'm going to try to get some sleep. Seems like I keep spinnin' right round with this issue, the circle of life as it may be. -- Teachers have a sacred task: It is to give children the skills to understand the world and an expectation that the world is a trustworthy place; that it is full of light, and love, and music and that each student deserves--and will have--their own place in it and the chance to play their own song. And, as much of these expectations are transmitted non-verbally—and in Chela’s case--out of sight…it is the voice and touch of a Teacher that sheds light on what the world can be. Academics—and no one will ever change my mind on this—take a distant second place. —Dr. Bil Hawkins -- Chela Robles a Nationally Certified person in Customer Service, certified by the National Retail Federation Foundation (NRF): http://www.nrffoundation.com/ E-mail: cdrobles...@gmail.com Windows Live Messenger: cdrobles...@hotmail.com Skype: jazzytrumpet I volunteer for Bookshare, to find out more and to volunteer with us,visit: http://www.bookshare.org/ Need more space, come join dropbox and start with two gigs of free space and 500 Megabytes as is this is my referral link to you: http://db.tt/XpUTe0E -- On 10/12/2013 9:05 PM, Chela Robles wrote: > The problem is that I'm not seeing rC:\Documents and Settings\All > Users\Application Data\Freedom Scientific after, one, uninstalling it, > two, removing both Freedom Scientific folders in Program Files and > Program files (x86) locations, then I try to put in that above path > which windows doesn't find so I can't delete the JAWS folder under it > for JAWS 14. Wow this must be a world record of my having the longest > JAWS issue ever LOL, but seriously, can't wait for 15 to come out, > would be cool if when one does a repair switch from the directions > from the FS team, that it would autodetect the files missing and just > add automatically so this issue won't ever happen again, but I'm only > dreaming big I guess...sigh, this is wearing me out. > > -- > Teachers have a sacred task: > It is to give children the skills to understand the world and an > expectation that the world is a trustworthy place; that it is full of > light, and love, and music and that each student deserves--and will > have--their own place in it and the chance to play their own song. > And, as much of these expectations are transmitted non-verbally—and in > Chela’s case--out of sight…it is the voice and touch of a Teacher that > sheds light on what the world can be. > Academics—and no one will ever change my mind on this—take a distant > second place. —Dr. Bil Hawkins > -- > Chela Robles a Nationally Certified person in Customer Service, > certified by the National Retail Federation Foundation (NRF): > http://www.nrffoundation.com/ > E-mail: cdrobles...@gmail.com > Windows Live Messenger: cdrobles...@hotmail.com > Skype: jazzytrumpet > I volunteer for Bookshare, to find out more and to volunteer with > us,visit: http://www.bookshare.org/ > Need more space, come join dropbox and start with two gigs of free > space and 500 Megabytes as is this is my referral link to you: > http://db.tt/XpUTe0E > -- > > On 10/12/2013 7:42 PM, Pablo Morales wrote: >> ok, you delete every thing related with jaws? >> now, instal jaws again, downloaded from the hj.com web site. it >> should work. >> >> Sent from my iPhone >> >>> On Oct 12, 2013, at 10:18 PM, Chela Robles <cdrobles...@gmail.com> >>> wrote: >>> >>> Ok I uninstalled JAWS again and after removing the folders that are >>> labeled Freedom Scientific in both Program Folders and Program Files >>> (x86) and then I inputted the path C:\Documents and Settings\All >>> Users\Application Data\Freedom Scientific in the run dialog box >>> using windows r and got the folowing error saying it couldn't find >>> C:\documents and that I should make sure I typed it correctly which >>> I did and try again with an OK button. There aren't any settings for >>> Freedom Scientific JAWS and anything related to Freedom Scientific >>> products for Linda the main user and not even for me, Chela. >>> Weird just keeps getting more strange and I feel like I'm dumb >>> stumped. Never have I had this problem before when I had version 10 >>> on my xp machine that died and lived its life to its potential and >>> it was a 32-bit system. >>> Hmmm! >>> >>> -- >>> Teachers have a sacred task: >>> It is to give children the skills to understand the world and an >>> expectation that the world is a trustworthy place; that it is full >>> of light, and love, and music and that each student deserves--and >>> will have--their own place in it and the chance to play their own song. >>> And, as much of these expectations are transmitted non-verbally—and >>> in Chela’s case--out of sight…it is the voice and touch of a Teacher >>> that sheds light on what the world can be. >>> Academics—and no one will ever change my mind on this—take a distant >>> second place. —Dr. Bil Hawkins >>> -- >>> Chela Robles a Nationally Certified person in Customer Service, >>> certified by the National Retail Federation Foundation (NRF): >>> http://www.nrffoundation.com/ >>> E-mail: cdrobles...@gmail.com >>> Windows Live Messenger: cdrobles...@hotmail.com >>> Skype: jazzytrumpet >>> I volunteer for Bookshare, to find out more and to volunteer with >>> us,visit: http://www.bookshare.org/ >>> Need more space, come join dropbox and start with two gigs of free >>> space and 500 Megabytes as is this is my referral link to you: >>> http://db.tt/XpUTe0E >>> -- >>> >>>> On 10/12/2013 6:35 PM, Pablo Morales wrote: >>>> No, the registry, doesn't store files. Registry just indicate keys >>>> for windows. For example, if we have installed jaws in C:\All >>>> Programs\Freedom\Jaws, then the registry just indicate the path for >>>> that program. Of course, registry indicate a lot of things, keys, >>>> paths, and sub keys for dll that are needed for windows. >>>> You can clean your registry of keys that are not linked to >>>> anything, or information that is making process not eficient. I use >>>> cCleaner for this kind of problems. Really the registry is more >>>> that I am telling you, but in a few words. The registry is a kind >>>> of guides, and indications for run the operated system, and all >>>> programs installed in your computer. >>>> P >>>> >>>> ----- Original Message ----- From: "Chela Robles" >>>> <cdrobles...@gmail.com> >>>> To: <jaws-users-list@jaws-users.com> >>>> Sent: Saturday, October 12, 2013 8:58 PM >>>> Subject: Re: [JAWS-Users] Introduction and a very annoying JAWS >>>> Error >>>> >>>> >>>> Perhaps there are files left over in the registry? How would I be >>>> able to check it if it has jaws stuff in the registry? >>>> >>>> -- >>>> Teachers have a sacred task: >>>> It is to give children the skills to understand the world and an >>>> expectation that the world is a trustworthy place; that it is full >>>> of light, and love, and music and that each student deserves--and >>>> will have--their own place in it and the chance to play their own >>>> song. >>>> And, as much of these expectations are transmitted non-verbally—and >>>> in Chela’s case--out of sight…it is the voice and touch of a >>>> Teacher that sheds light on what the world can be. >>>> Academics—and no one will ever change my mind on this—take a >>>> distant second place. —Dr. Bil Hawkins >>>> -- >>>> Chela Robles a Nationally Certified person in Customer Service, >>>> certified by the National Retail Federation Foundation (NRF): >>>> http://www.nrffoundation.com/ >>>> E-mail: cdrobles...@gmail.com >>>> Windows Live Messenger: cdrobles...@hotmail.com >>>> Skype: jazzytrumpet >>>> I volunteer for Bookshare, to find out more and to volunteer with >>>> us,visit: http://www.bookshare.org/ Need more space, come join >>>> dropbox and start with two gigs of free space and 500 Megabytes as >>>> is this is my referral link to you: >>>> http://db.tt/XpUTe0E >>>> -- >>>> >>>>> On 10/12/2013 3:50 PM, Pablo Morales wrote: >>>>> My suggestion is this; >>>>> 1. uninstall jaws 14. >>>>> 2. delete the freedom scientific folder that is in all programs. >>>>> 3. If in windows 7 do you have more than one user, you should >>>>> delete the setting configuration stored in >>>>> c:\users\YourUser\app\freedom.... >>>>> 4. Reinstall jaws 14 of 64 bits. >>>>> Just one thing. Try to place the UAC level in 50%, no more than this. >>>>> Reinstall jaws, and let us know how it goes. >>>>> P >>>>> ----- Original Message ----- From: "Chela Robles" >>>>> <cdrobles...@gmail.com> >>>>> To: <jaws-users-list@jaws-users.com> >>>>> Sent: Saturday, October 12, 2013 6:03 PM >>>>> Subject: Re: [JAWS-Users] Introduction and a very annoying JAWS >>>>> Error >>>>> >>>>> >>>>> I did that but still no go. >>>>> >>>>> -- >>>>> Teachers have a sacred task: >>>>> It is to give children the skills to understand the world and an >>>>> expectation that the world is a trustworthy place; that it is full >>>>> of light, and love, and music and that each student deserves--and >>>>> will have--their own place in it and the chance to play their own >>>>> song. >>>>> And, as much of these expectations are transmitted >>>>> non-verbally—and in Chela’s case--out of sight…it is the voice and >>>>> touch of a Teacher that sheds light on what the world can be. >>>>> Academics—and no one will ever change my mind on this—take a >>>>> distant second place. —Dr. Bil Hawkins >>>>> -- >>>>> Chela Robles a Nationally Certified person in Customer Service, >>>>> certified by the National Retail Federation Foundation (NRF): >>>>> http://www.nrffoundation.com/ >>>>> E-mail: cdrobles...@gmail.com >>>>> Windows Live Messenger: cdrobles...@hotmail.com >>>>> Skype: jazzytrumpet >>>>> I volunteer for Bookshare, to find out more and to volunteer with >>>>> us,visit: http://www.bookshare.org/ Need more space, come join >>>>> dropbox and start with two gigs of free space and 500 Megabytes as >>>>> is this is my referral link to you: >>>>> http://db.tt/XpUTe0E >>>>> -- >>>>> >>>>>> On 10/12/2013 2:36 PM, Flor Lynch wrote: >>>>>> Your best bet, I think, is to totally remove JAWS14, before >>>>>> reinstalling it. (Download first; reinstall after.) Remember that >>>>>> JAWS takes quite a while to load, so don't use NVDA for the JAWS >>>>>> reinstall. >>>>>> ----- Original Message ----- From: "Chela Robles" >>>>>> <cdrobles...@gmail.com> >>>>>> To: <jaws-users-list@jaws-users.com> >>>>>> Sent: Saturday, October 12, 2013 9:50 PM >>>>>> Subject: Re: [JAWS-Users] Introduction and a very annoying JAWS >>>>>> Error >>>>>> >>>>>> >>>>>> How do I get the current display driver? >>>>>> >>>>>> -- >>>>>> Teachers have a sacred task: >>>>>> It is to give children the skills to understand the world and an >>>>>> expectation that the world is a trustworthy place; that it is >>>>>> full of light, and love, and music and that each student >>>>>> deserves--and will have--their own place in it and the chance to >>>>>> play their own song. >>>>>> And, as much of these expectations are transmitted >>>>>> non-verbally—and in Chela’s case--out of sight…it is the voice >>>>>> and touch of a Teacher that sheds light on what the world can be. >>>>>> Academics—and no one will ever change my mind on this—take a >>>>>> distant second place. —Dr. Bil Hawkins >>>>>> -- >>>>>> Chela Robles a Nationally Certified person in Customer Service, >>>>>> certified by the National Retail Federation Foundation (NRF): >>>>>> http://www.nrffoundation.com/ >>>>>> E-mail: cdrobles...@gmail.com >>>>>> Windows Live Messenger: cdrobles...@hotmail.com >>>>>> Skype: jazzytrumpet >>>>>> I volunteer for Bookshare, to find out more and to volunteer with >>>>>> us,visit: http://www.bookshare.org/ Need more space, come join >>>>>> dropbox and start with two gigs of free space and 500 Megabytes >>>>>> as is this is my referral link to >>>>>> you: http://db.tt/XpUTe0E >>>>>> -- >>>>>> >>>>>>> On 10/12/2013 1:13 PM, Hans Pauli Sundstein wrote: >>>>>>> Hi. >>>>>>> >>>>>>> Are you sure, that the current display driver is installed, so >>>>>>> you're running more than 16 color's? >>>>>>> >>>>>>> Hans Pauli. >>>>>>> >>>>>>> >>>>>>> -----Oprindelig meddelelse----- From: Chela Robles >>>>>>> Sent: Saturday, October 12, 2013 9:53 PM >>>>>>> To: jaws-users-list@jaws-users.com >>>>>>> Subject: [JAWS-Users] Introduction and a very annoying JAWS >>>>>>> Error >>>>>>> >>>>>>> Hello my name is chela Robles from concord California. >>>>>>> I've been a JAWS user since version 5.0 came out, and have >>>>>>> license for version 10 which doesn't run under windows 7, so >>>>>>> I've heard, and so I downloaded version 14.0.6005 build for >>>>>>> 64-bit systems as a 40 minute demo since I'm not authorized to >>>>>>> use this version fully on an HP >>>>>>> G72 >>>>>>> Windows 7 64-bit Home Premium laptop and I've discovered a very >>>>>>> annoying issue which I've tried to solve using the below method >>>>>>> from Freedom Scientific about 6 times now and I'd like to know >>>>>>> what your thoughts are regarding this issue and I'm so sorry if >>>>>>> this topic comes up often, but since I'm new to this list, I'd >>>>>>> like your opinions regarding trouble-shooting this issue, >>>>>>> please? Thanks in advance for your suggestions. >>>>>>> So I downloaded the latest demo version of the 64-bit version of >>>>>>> JAWS version 14, that being build 6005 in English, saved it to >>>>>>> my C drive so I skipped that step outlined in the directions >>>>>>> from Freedom Scientific, then I ran the executable and followed >>>>>>> the prompts using the NVDA screen reader since the talking >>>>>>> installer didn't work, then I rebooted the pc like one always >>>>>>> has to when installing JAWS and I loaded JAWS and got this >>>>>>> error: >>>>>>> JAWS >>>>>>> A file required by the driver ELOQ.JLS for Eloquence Software >>>>>>> could not be loaded. One or more shared components are missing. >>>>>>> Please reinstall this product in an effort to resolve the >>>>>>> problem. >>>>>>> OK >>>>>>> so I pressed ok and followed the repair switch from the run >>>>>>> dialog box: >>>>>>> pressed windows r then typed in C:\J14.0.6005ENU-64bit.exe >>>>>>> /typerepair and pressed enter and followed the prompts spoken by >>>>>>> NVDA since the talking installer requires Eloquence to speak >>>>>>> since it wouldn't speak, and still no go, I still get the same >>>>>>> error and I've done the whole process 6 times now. I'm >>>>>>> officially stumped! >>>>>>> Can anyone help me please with this issue? >>>>>>> You can write me offlist at cdrobles...@gmail.com as to not >>>>>>> clutter up this list thank you again for your service. I greatly >>>>>>> appreciate it. >>>>>> >>>>>> For answers to frequently asked questions about this list visit: >>>>>> http://www.jaws-users.com/help/ >>>>>> >>>>>> >>>>>> For answers to frequently asked questions about this list visit: >>>>>> http://www.jaws-users.com/help/ >>>>>> . >>>>> >>>>> For answers to frequently asked questions about this list visit: >>>>> http://www.jaws-users.com/help/ >>>>> >>>>> For answers to frequently asked questions about this list visit: >>>>> http://www.jaws-users.com/help/ >>>> >>>> For answers to frequently asked questions about this list visit: >>>> http://www.jaws-users.com/help/ >>>> >>>> For answers to frequently asked questions about this list visit: >>>> http://www.jaws-users.com/help/ >>> >>> For answers to frequently asked questions about this list visit: >>> http://www.jaws-users.com/help/ >> For answers to frequently asked questions about this list visit: >> http://www.jaws-users.com/help/ > For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
