Hi there, often, you might have that happen if you have the 32 bit version
of the software. I would suggest that you download the 64 bit software, it's
most likely that you have a 64 bit machine.
I hope this helps.
Timothy Appleby
-----Original Message-----
From: Rich Hamel
Sent: Friday, November 01, 2013 6:08 PM
To: [email protected]
Subject: [JAWS-Users] JAWS install problem.
I just received a new computer with Win 7.
I tried to install JAWS by putting the disc in the tray and I got no
response. Usually, it would start running.
My sighted wife could not get the disc to run either.
So, she went on to the Freedom Scientific web page to downloads.
She clicked on 14 demo and it came up JAWS 15
She clicked on it and hit save
When she tried to run it, a voice came up and said that this program could
not run on this platform and I should contact Freedom Scientific.
She tried twice with the same results.
I also put in JAWS 13 but the disc did not automatically run.
I have not yet paid for the new 15 version, if that matters.
Please help.
Thanks.
Rich
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