It sounds like you are downloading the wrong version, there is a 32 and 64 bit version. You need to find out which version of Microsoft Windows 7 you have e.g. the 32 or 64 bit version and then download the correct version of JAWS for that operating system.
-----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Rich Hamel Sent: 02 November 2013 00:09 To: [email protected] Subject: [JAWS-Users] JAWS install problem. I just received a new computer with Win 7. I tried to install JAWS by putting the disc in the tray and I got no response. Usually, it would start running. My sighted wife could not get the disc to run either. So, she went on to the Freedom Scientific web page to downloads. She clicked on 14 demo and it came up JAWS 15 She clicked on it and hit save When she tried to run it, a voice came up and said that this program could not run on this platform and I should contact Freedom Scientific. She tried twice with the same results. I also put in JAWS 13 but the disc did not automatically run. I have not yet paid for the new 15 version, if that matters. Please help. Thanks. Rich For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ ******************************************************************************************************************** This message may contain confidential information. If you are not the intended recipient please inform the sender that you have received the message in error before deleting it. Please do not disclose, copy or distribute information in this e-mail or take any action in reliance on its contents: to do so is strictly prohibited and may be unlawful. Thank you for your co-operation. NHSmail is the secure email and directory service available for all NHS staff in England and Scotland NHSmail is approved for exchanging patient data and other sensitive information with NHSmail and GSi recipients NHSmail provides an email address for your career in the NHS and can be accessed anywhere ******************************************************************************************************************** For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
