To change the status of MCE to protected, just run the scan at MCE, and it should take care of the flag.
-----Original Message----- From: david Sent: Saturday, April 05, 2014 8:24 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] MSE Flagging MY PC As Potentially Unprotected hello; this may be a question for; microsoft support; the website is: http://support.microsoft.com/gp/contact-microsoft-accessibility Their phone number is: 1(800)936-5900 So if you are having any computer issues, do not hesitate to call them about your problem. -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Gerald Levy Sent: Saturday, April 5, 2014 8:04 AM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] MSE Flagging MY PC As Potentially Unprotected Hi gang. For the past two days, the Microsoft Security Essentials icon in the System Tray of my XP computer has been showing "PC Status Potentially Unprotected". Using the JAWS cursor to read the History tab, I notice that there are options labeled "remove" and "remove all" at the bottom of the page , presumably to remove harmful items that have been quarantined, but when I attempt to click on either of these options with the left mouse button, nothing happens, and my PC status remains potentially unprotected. Neither running a full scan nor rebooting my computer changes the status to protected. So how can I get MSE to change the status of my PC from potentially unprotected to protected? Thanks for any help. Gerald For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
