hello there;

if your wanting to get into the junk folder,
assuming your using MSOutlook 2010 or 2007,

bring up the go to folder command,
ctrl+y
now press the letter "j" until you hear, junk folder,
press enter.

now, to get into the junk 
menu, press the applications key, up arrow you will see, junk sub menu, here
you will find various choices,
Add Sender to Blocked Senders List
Add Sender to Safe Senders List
Add Sender's Domain (@example.com) to Safe Senders List
Add Recipient to Safe Recipients List
Mark as Not Junk...
Junk E-mail Options...

hope this helps,

-----Original Message-----
From: JAWS-Users-List [mailto:[email protected]] On
Behalf Of Patti
Sent: Tuesday, May 13, 2014 8:12 PM
To: [email protected]
Subject: Re: [JAWS-Users] regarding deleted emails and where they go,

I was trying to get to the junk folder, because I have some emails that go
into it, but they ain't junk.
Patti
try;

alt+f=file

t=options,
now I'm not sure what your wanting to do here!



-----Original Message-----
From: JAWS-Users-List [mailto:[email protected]] On
Behalf Of Patti
Sent: Tuesday, May 13, 2014 1:09 PM
To: [email protected]
Subject: Re: [JAWS-Users] regarding deleted emails and where they go,

I'm running outlook, J14, and windows7.
I tried alt t, but it doesn't work, so how can I get to the tools menu in
2010.
Thanks
Patti
Let's try that again, sorry for my bad spelling.
Press alt T go to junk submenu and enter, the first thing that opens is the
general tab, there's 4 choices you can pick. I have mine on, not filtering,
nothing is going into the junk folder now.
  ----- Original Message -----
  From: Trish
  To: [email protected]
  Sent: Saturday, April 26, 2014 9:34 PM
  Subject: Re: [JAWS-Users] regarding deleted emails and where they go,


  try putting the optinon to no filtering in the junk folder submenu
checkbox
    ----- Original Message ----- 
    From: Cathy 
    To: [email protected] 
    Sent: Saturday, April 26, 2014 9:27 PM
    Subject: Re: [JAWS-Users] regarding deleted emails and where they go,


    Thanks Dave. I do use this option. However, the conundrum regarding
certain 
    e-mails ending up in my Junk Folder does not match this process or set
of 
    rules.

    C
    ----- Original Message ----- 
    From: "david" <[email protected]>
    To: <[email protected]>
    Sent: Saturday, April 26, 2014 7:56 AM
    Subject: Re: [JAWS-Users] regarding deleted emails and where they go,


    hello try the following;
    note, I'm not using windows mail going from memory here!

    while in windows mail inbox,

    alt+t=tools,

    now up arrow until you hear something like, junk email options,
    press enter,
    or simply,

    alt+t+j
    now your in the junk email options,
    I believe there is 4 options,
    you may want to try the first one.
    note, when you make change, then tab okay press enter.

    hope this gets you pointed in the right directions.



    -----Original Message-----
    From: JAWS-Users-List [mailto:[email protected]] On
    Behalf Of Cathy
    Sent: Saturday, April 26, 2014 7:38 AM
    To: [email protected]
    Subject: Re: [JAWS-Users] regarding deleted emails and where they go,

    Thanks so much. I don't use Outlook.
    C
    ----- Original Message ----- 
    From: "TheHangMan" <[email protected]>
    To: <[email protected]>
    Sent: Saturday, April 26, 2014 12:54 AM
    Subject: Re: [JAWS-Users] regarding deleted emails and where they go,


    Cathy,
    Open Outlook,
    1. press alt plus t to open the tools menu
     2. On the tools menu up arrow to options and press enter.
    3. Tab to email options and hit enter
    4. Tab down and see, if you see anything on deleted mail.

    HTH,

    Jorge

    -----Original Message-----
    From: JAWS-Users-List [mailto:[email protected]] On
    Behalf Of Cathy
    Sent: Saturday, April 26, 2014 12:34 AM
    To: [email protected]
    Subject: Re: [JAWS-Users] regarding deleted emails and where they go,

    How so?
    ----- Original Message ----- 
    From: "Rick Justice" <[email protected]>
    To: <[email protected]>
    Sent: Saturday, April 26, 2014 12:25 AM
    Subject: Re: [JAWS-Users] regarding deleted emails and where they go,


    Perhaps a junk mail setting?
    HTH,
    Rick Justice

    Tomorrow's another day, another way!
    and if tomorrow never comes, problem solved!

    ----- Original Message ----- 
    From: "Cathy" <[email protected]>
    To: <[email protected]>
    Sent: Friday, April 25, 2014 11:48 PM
    Subject: Re: [JAWS-Users] regarding deleted emails and where they go,


    I have the same problem from time to time regarding e-mails showing up
in my
    Junk mailbox, rather than my In Box. Not sure what causes it. I always
just
    check my Juck box prior to deleting it, just to be sure.

    Can't say I have found messages in my deleted box which should have been
in
    my In box, however.

    C


    ----- Original Message ----- 
    From: "Mick Du Buisson" <[email protected]>
    To: <[email protected]>
    Sent: Friday, April 25, 2014 4:39 PM
    Subject: [JAWS-Users] regarding deleted emails and where they go,


    Hi to all,



    Had this problem for some time now, its regarding emails when deleted
don't
    now go in to the deleted folder all the time, but go in to the junk
folder
    instead.  Also, some of the emails meant for the inbox go I n to the
junk
    folder as well, and they are recognized emails as well.  Need some help
with
    this problem?

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