Mike: Well, this is certainly unfortunate.
I say this because I believe this has only changed recently--although how recently, I'm not sure. At least I know where to get the messages now if I need them. Dr. Tom Behler -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Mike Boyd Sent: Wednesday, December 31, 2014 3:24 AM To: [email protected] Subject: Re: [JAWS-Users] Outlook 2010 Question Tom, I have discovered the answer to your question I do believe. As it turns out, an IMAP account cannot save messages to the drafts folder by default in Outlook, and it cannot be made to do so at this point. As I stated earlier, they are stored in the Outlook Data File. Here is a link to some discussion on the Microsoft Answers website dealing with your exact issue: http://answers.microsoft.com/en-us/office/forum/office_2010-outlook/outlook-2010-imap-drafts-saved-to-incorrect/e6fd8117-8054-e011-8dfc-68b599b31bf5 This should clear the whole thing up for you. Unless Microsoft decides to change the way Outlook handles saved messages for IMAP accounts, this will not change. Best, Mike [email protected] -----Original Message----- From: Tom Behler Sent: Tuesday, December 30, 2014 3:11 PM To: [email protected] Subject: Re: [JAWS-Users] Outlook 2010 Question David: I've already tried your first set of steps several times, but have had no luck. What I haven't yet tried is your second set of steps regarding the default folder startup. I wonder if this is where my problem is. I'll give all of this a try again on both my home PC and work laptop, and let you know the final results. I want to say here that I appreciate your and everyone else's patience as we continue to work to sort all of this out. Dr. Tom Behler from Michigan -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of david Sent: Tuesday, December 30, 2014 3:56 PM To: [email protected] Subject: Re: [JAWS-Users] Outlook 2010 Question okay Tom; just so I'm clear; have you tried the following? Change the time interval or location for saving drafts By default, unfinished messages are saved to your Drafts folder every three minutes. You can change this time interval or location. 1. Click the File tab. alt+f=file, 2. Click Options. here you can press the letter t=options, or, up arrow and enter on options, 3. Click Mail. here just down arrow until you hear the word mail spoken, 4. Under Save messages, do one or more of the following: so use the tab key and look for, saved messages, • Change where drafts are saved • In the Save to this folder list, click Drafts, Inbox, Sent Mail, or Outbox. now, you need to make sure that you okay your way out to save the change. as for changing the default folder startup, alt+f=files, T=options, a=advanced, now use the tab key, going from memory here, I believe you will see, Outlook start and exit, anyway, somewhere here there should be a browse button, once you enter on the browse button, you can use your arrow keys to select the startup outlook folder. hope I was able to convey my thoughts properly. if not, I will try again. hope this helps. -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Tom Behler Sent: Tuesday, December 30, 2014 2:19 PM To: [email protected] Subject: Re: [JAWS-Users] Outlook 2010 Question Thanks, Rick. ... I will keep this in mind for sure. And, as a general remark to list members, I apologize if my previous remarks about Microsoft updates and changes seemed a bit snarky. It's just so frustrating sometimes when things that worked perfectly at one time with the same program no longer do, for reasons that are not readily apparent to the average end user like myself. Dr. Tom Behler -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Rick Justice Sent: Tuesday, December 30, 2014 1:49 PM To: [email protected] Subject: Re: [JAWS-Users] Outlook 2010 Question Hi Tom, Here's a thought. If you suspect that what you are experiencing is the cause of a Windows update, or more specifically, an update to Microsoft Outlook,you could look through your list of installed updates,and un-install updates to Outlook to see if the desired behavior is restored. This could become time-consuming, but may yield the results you are looking for. Sometimes there are updates to Microsoft Outlook that are not for security, or even critical for that matter, and this is also true of the updates for the Windows operating system. If you decide to follow this path, just make sure you understand what you are removing before doing so. If you have any questions, just sing out! HTH, Rick Justice "Everything must be learned, but some things just can't be taught!" ----- Original Message ----- From: "Tom Behler" <[email protected]> To: <[email protected]> Sent: Tuesday, December 30, 2014 12:43 PM Subject: Re: [JAWS-Users] Outlook 2010 Question Wow, this seems to be much more difficult than it really needs to be. The thing that is most irritating to me is that I didn't have this issue with Outlook 2010 up until as recently as a few months ago. Why Microsoft feels the need to make changes that tamper with someone's e-mail folder structures is a major mystery to me. All I know is that it is this sort of thing that is causing more and more people to shift away from Windows-based operating systems for their computing needs. Dr. Tom Behler from Michigan -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Gopi Bala Sent: Tuesday, December 30, 2014 12:37 PM To: [email protected] Subject: Re: [JAWS-Users] Outlook 2010 Question Tom: As Outlook by default saves all messages in one of its outlook data file, the only way forward I could see is to create a JAWS script with hot key one for saving in your gmail drafts folder and one for saving in your work's draft folder. I tried tinkering with Outlook 2010 as well as 2013 and this is what I concluded. HTH. Cheers! Gopi Bala -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Tom Behler Sent: Tuesday, December 30, 2014 11:32 AM To: [email protected] Subject: Re: [JAWS-Users] Outlook 2010 Question Robin: I'm not having any trouble navigating the various Outlook folders within a particular account, since I do it every day. Instead, My issue is that all draft messages are automatically going into my outlook data file folders by default, and I'm trying to figure out how to configure Outlook 2010 so that the messages go into the drafts folder for the particular e-mail account I happen to be in at any point in time--either my personal account or my work account. That is the dilemma. Dr. Tom Behler from Michigan -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of East, Robin Sent: Tuesday, December 30, 2014 10:02 AM To: [email protected] Subject: Re: [JAWS-Users] Outlook 2010 Question Hi tom, It seems you have set up multiple accounts in your Outlook 2010. So if you do a control Y and then a left arrow you can then get to a list that you can select which account you are in. when you do this and do a test email to yourself and before you send it hit escape it should automatically go to draft or you will be asked if you want to save it. If you say yes then do another control Y and go to draft folder to see if it is there. Do this for all of your accounts and if the emails are not saved in your draft folder then something has been clobared (love that term). Of interest if you have multiple account email accounts you have to be careful in the lists to ensure you are in the right one for that account. I find the lists are not very well defined once you have more then one email account that you traverse back and forth from. robin -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Tom Behler Sent: December 30, 2014 8:50 AM To: [email protected] Subject: Re: [JAWS-Users] Outlook 2010 Question Gobi: I'm not sure my previous experience with Outlook 2010 agrees with what you are saying here, since I used to be able to save messages in the drafts folder of whatever e-mail account I happened to be in at any one point in time. Things changed for some reason a few months ago, and I find I can no longer do this. Why they changed as they did isn't clear to me, and I'm hoping I can get things re-configured to where they were previously. Dr. Tom Behler -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Gopi Bala Sent: Tuesday, December 30, 2014 8:27 AM To: [email protected] Subject: Re: [JAWS-Users] Outlook 2010 Question Tom: Outlook allows saving of email messages in one of the following folders within the OUTLOOK DataFile: 1. InBox; 2. Sent; 3. Drafts; and 4. Outbox. If you have additional mailboxes configured, these folders cannot be assigned as default folder where you can direct the Saved messages. HTH. Cheers! Gopi Bala -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Tom Behler Sent: Monday, December 29, 2014 6:26 PM To: [email protected] Subject: Re: [JAWS-Users] Outlook 2010 Question Mike: I found the missing messages in the drafts folder of Outlook data files, so this is where they have been going. However, I still can't seem to figure out how to get future drafts messages to be saved into the drafts folders for my actual personal and work e-mail accounts. Dr. Tom Behler -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Mike Boyd Sent: Monday, December 29, 2014 5:31 PM To: [email protected] Subject: Re: [JAWS-Users] Outlook 2010 Question Tom, Try this: 1. Open Outlook 2. Go to the File menu, and then right arrow over to the next tab, (I cannot remember what it is called) 3. Tab down to "Open Outlook Data File" 4. Press Enter on this 5. You will be prompted for the file name, and type the following: C:\users\Tom\documents\Outlook Files\"Outlook Data file name". 6. The name of the Data File should be something like Outlook1. You can navigate to this location before doing this to double check the file name. 7. On the resulting page that opens, you will find links to view lists of the emails from the folders like Inbox, Drafts, and Deleted Items. 8. Maybe you can find your lost messages here. Goodluck. Mike [email protected] I wonder if Bob Boyd and I are kin to each other. -----Original Message----- From: Tom Behler Sent: Sunday, December 28, 2014 6:24 PM To: [email protected] Subject: Re: [JAWS-Users] Outlook 2010 Question Bob: I tried this, but got to the windows 7 search box via the windows key, not the alt key as you suggested. I entered the exact subject line into the search box, which was xxx999xxx, but came up empty, and got the usual "search again" message. If I've missed something, or done something incorrectly, please let me know. Dr. Tom Behler -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Bob Boyd Sent: Sunday, December 28, 2014 7:56 PM To: [email protected] Subject: Re: [JAWS-Users] Outlook 2010 Question Tom, Thinking a bit outside the box now. What if you put some unique characters in the subject line of a test email, like "XXXXX9999XXXXX" - whatever is unique. Then do your usual ctrl "S" or your preferred save to draft method. Then do a search using the alt key to bring up the Windows 7 Search box, then enter the unique subject line test message string. Perhaps the search will disclose the location of your saved messages and solve the mystery of the missing (or AWOL) draft folder. Good luck! Bob -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Tom Behler Sent: Sunday, December 28, 2014 7:39 PM To: [email protected] Subject: Re: [JAWS-Users] Outlook 2010 Question Louise: I just tried your approach by hitting Alt F4 to exit outlook. It asked me if I wanted to save my message, just as it did when I used the escape key normally, to which I responded Yes. Unfortunately, even with this approach, my message was not saved. I could not find it in either my local or g-mail draft, junk, saved, or spam folders. I simply can't imagine where these messages are going, especially since I told Outlook to save them in the drafts folder. On your second note, I, like you, find it easier to find relevant folders in Outlook by simply shift-tabbing to my folder list and accessing my desired folder either via the arrow keys or by first-letter navigation. Thanks for your helpful suggestions, though. I'll keep plugging away at things here. Hopefully others will have additional things for me to try. I'm also going to try to get some sighted assistance here to help determine what might be going on. Dr. Tom Behler from Michigan' -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Louise Johnson Sent: Sunday, December 28, 2014 7:29 PM To: [email protected] Subject: Re: [JAWS-Users] Outlook 2010 Question Hi Tom try this way I saw the other message and remember a friend telling me that using alt F4 to save works and she has office 2010 business hope this helps you. One thing are you when opening office in the folders of your email address it helps. I use 2013 business and I have it open outlook by my email address and when moving around to different folders I use shift tab and use letter like D for drafts and then entre. I found this the easiest way to move around not control Y. Louise and Princess Kiara -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Tom Behler Sent: December 28, 2014 9:46 AM To: Jaws users list Subject: [JAWS-Users] Outlook 2010 Question Hello, everyone. I am experiencing a problem with Outlook 2010, that I can't seem to resolve. If I am writing an e-mail, and find the need to leave my computer before sending the message, I often like to save my message in the drafts folder. My usual way of doing this is to hit the escape key, at which time I will be asked whether I want the message to be saved. Of course, I respond by answering "yes", thinking that all should be well. However, after I do this, I look for the supposedly saved message in my drafts folder, and it is not there. I check both my local drafts folder, and the drafts folder under my expanded outlook folders. The last time this happened, I even checked my drafts folder on the g-mail web site, under my personal g-mail account, and it was not there either. I have also checked my deleted items, junk, outbox, and saved folders, but no message appears there either. What makes this especially annoying is that I did not have this problem a month or so ago. I'm wondering if something has been updated in Windows so as to make this saving function less easy to perform? I posted this quiry several days ago on the other Jaws list [email protected] and although I have gotten several suggestions, none have worked thus far. One other note: I have tried the control S key command as a way to save the message. However no saving options appear when using this key command. Thanks for any help that can be provided. P.S. I hope this quiry is not considered to be "off topic" for this list. I am a new member, and don't want to wear out my welcome right from the start. Dr. Tom Behler from Michigan For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ --- This email has been checked for viruses by Avast antivirus software. http://www.avast.com For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
