Hello Lenny: Can you share the way to contact Microsoft Disability? It sounds like they did a wonderful job for you.
Tanks, Humberto -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Lenny McHugh Sent: Wednesday, March 25, 2015 7:04 PM To: JFW List Subject: [JAWS-Users] microsoft fixed flash player Well, I finally called the Microsoft support for people with disabilities. It took about 4 hours for him to correct the problem. First scanned for adware and virus there were a few tracking cookies that he removed. This did not correct the problem. He kept getting the same error that I was getting. He then reinstalled internet explorer again did not fix the problem. Removed flash player ant tried again, same results. Went into msconfig and stopped everything except microsoft products, again did not fix the problem. Finally uninstalled every adobe product and ran a disk clean up. After shock wave was uninstalled he was able to install flash. Then reinstalled all adobe products. While waiting for some things to finish we had some chit chat time. I asked what is the most used screen reader that he worked with? I already knew the answer, it is jaws. When he started the deep scan of vipre he told me that he would call back in an hour or so when it was nearing completion. I could never say enough nice things about him. --- Please visit my web page It’s motivational, inspirational with a touch of humor There is also a very extensive resource list for the blind http://www.LennyMcHugh.com International Brotherhood of Magicians member #43990R For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
