Thank you very much. Humberto
-----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Becky Buckner Sent: Wednesday, March 25, 2015 7:38 PM To: [email protected] Subject: Re: [JAWS-Users] microsoft fixed flash player Microsoft Accessibility Help Desk 1 800 936-5900 ----- Original Message ----- From: "Humberto Rodriguez" <[email protected]> To: <[email protected]> Sent: Wednesday, March 25, 2015 7:25 PM Subject: Re: [JAWS-Users] microsoft fixed flash player > Hello Lenny: > > Can you share the way to contact Microsoft Disability? It sounds like > they did a wonderful job for you. > > Tanks, > > Humberto > > > -----Original Message----- > From: JAWS-Users-List [mailto:[email protected]] On > Behalf Of Lenny McHugh > Sent: Wednesday, March 25, 2015 7:04 PM > To: JFW List > Subject: [JAWS-Users] microsoft fixed flash player > > Well, I finally called the Microsoft support for people with disabilities. > It took about 4 hours for him to correct the problem. First scanned for > adware and virus there were a few tracking cookies that he removed. This > did > not correct the problem. He kept getting the same error that I was > getting. > He then reinstalled internet explorer again did not fix the problem. > Removed > flash player ant tried again, same results. Went into msconfig and stopped > everything except microsoft products, again did not fix the problem. > Finally > uninstalled every adobe product and ran a disk clean up. After shock wave > was uninstalled he was able to install flash. Then reinstalled all adobe > products. > > While waiting for some things to finish we had some chit chat time. I > asked > what is the most used screen reader that he worked with? I already knew > the > answer, it is jaws. > > When he started the deep scan of vipre he told me that he would call back > in > an hour or so when it was nearing completion. > I could never say enough nice things about him. > --- > > Please visit my web page > > It’s motivational, inspirational with a touch of humor > > There is also a very extensive resource list for the blind > > http://www.LennyMcHugh.com > > International Brotherhood of Magicians member #43990R > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
