Carolyn, Yes, I at first thought it was me, and then the keyboard, but it has been happening on 3 out of 4 different computers at work, and never on my personal computer. Please report your problem to FS. They say that because no one else has reported the problem to them, it is not a JAWS problem.
Annette . -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Carolyn Arnold Sent: Tuesday, May 05, 2015 10:59 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 16 frequently goes silent Annette, I have had the space problem too, thought it was my age and hands not doing what they were supposed to be doing, even got another keyboard. So, at least you are reassuring about that issue. GIFT (God is forever true), Carolyn ----- Original Message ----- From: "Annette Carr" <amca...@verizon.net> To: <jaws-users-list@jaws-users.com> Sent: Tuesday, May 05, 2015 9:52 AM Subject: Re: [JAWS-Users] Jaws 16 frequently goes silent > Yes, I am seeing similar issues. It seems like the computer is hanging > up, > so JAWS does not speak, and I can't switch to another open application. > The > silences range from 3 seconds to 34 seconds today. > > I am continuing to have random occurrences of spaces missing from e-mail > replies that I create, and random 1-3 letters will be missing from what I > am > typing in the body of Outlook messages and in Word Documents. > > I've got an open ticket with FS regarding all of this. The problems were > happening with JAWS14 and FS said that I had to update to JAWS 16. After > battling my employer over this, JAWS16 was installed and the problems > still > existed. Went back to FS and was told that I had to install the next > update > and the problem would go away. I have since installed the last 2 updates, > with absolute no improvement. I am trying to schedule a phone conference > between FS and my IT department, but it is like herding cats. > > Annette > > > -----Original Message----- > From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On > Behalf Of Kimber Gardner > Sent: Tuesday, May 05, 2015 7:49 AM > To: jaws-users-list > Subject: [JAWS-Users] Jaws 16 frequently goes silent > > Recently I began consistently using jaws 16 and I'm seeing some odd > behavior > which I wonder if anyone can confirm. > > During remote sessions using VPN, jaws 16 frequently goes absolutely > silent > for minutes at a time. Occasionally speech will return if I wait long > enough, but often I have to reboot the computer before I am able to regain > speech. > > This same behavior would sometimes occur with older versions of jaws > (prior > to jaws 15), but then it seemed to be fixed. > > I work from home several days a week, signed on to my desktop at work and > these frequent silences are very disruptive, not to mention the reboots. > Has > anyone else seen this behavior with jaws 16? I intended to report it to > FS, > but I'm not sure even how to explain it since it seems to happen randomly > without regard to what application I may be using at the time. > > Thanks, > Kim > > -- > Kimberly > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
