He means, I believe, call Microsoft Accessibility, who have a free
Disability Support telephone number: 1-800-936-5900.
-----Original Message-----
From: Tom Behler
Sent: Wednesday, May 20, 2015 2:07 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Major Outlook 2010 Problem
George:
What's MSA?
If it's the Microsoft Accessibility Hotline, I guess I didn't call because I
didn't think it was an accessibility issue.
Guess it wouldn't hurt to try, though.
Dr. Tom Behler
-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of TheHangMan
Sent: Tuesday, May 19, 2015 8:57 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Major Outlook 2010 Problem
Hi,
I have two email address in one laptop using outlook 2010 and there is no
problem with the Gmail server.
You have to access the account by using control + y.
Quick key navigate to the first letter of your username.
Right arrow to open the number of new mail, then right arrow to the account
username and enter to open the inbox.
I'm writing by memory, I have not use my other laptop in months.
Next time call MSA at 800-936-5900,
If you have a problem with outlook and save your money.
HTH,
Jorge
-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Tom Behler
Sent: Tuesday, May 19, 2015 8:36 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Major Outlook 2010 Problem
John:
I have Outlook 2010 on the problematic windows 7 desktop, and on my Windows
7 work laptop which I'm currently using.
I use Outlook 2010 to check my work and personal e-mail on both computers as
needed.
My personal e-mail is with my g-mail account, and I'm thinking that's what
is causing my problem.
Tom Behler
-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of John Vernaleken`
Sent: Tuesday, May 19, 2015 5:23 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Major Outlook 2010 Problem
Tom
Are You getting your Email using more than one Computer or a separate
Laptop?
John
-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Tom Behler
Sent: Tuesday, May 19, 2015 11:42 AM
To: Jaws users list
Subject: [JAWS-Users] Major Outlook 2010 Problem
Hello, everyone.
You may remember that, last week, I posted a quiry to the list regarding an
increasingly sluggish Windows 7 desktop computer with Jaws, to the point
that it became unusable.
I originally thought the problem related to some sort of a virus I had
gotten, since it seemed that something in internet explorer was constantly
running.
I think that might have been part of the problem, but after taking the
computer to a local computer repair shop, it seems that the biggest problem
is with Outlook 2010.
I am not sure how he found this out, but the computer repair person
indicated that my Outlook data file is unbelievably huge! It contains
something like 10 gigs of material, and is constantly running, and trying to
refresh itself.
I access both my work and personal g-mail accounts via Outlook 2010, and am
very good at deleting e-mails that are no longer of use to me.
I also periodically check my all mail folder in my personal g-mail account
to be sure that deleted e-mails are not showing up in there.
I guess my question is this: Should I totally un-install Outlook 2010, and
re-install it again? Or, is there some way I can correct this issue with my
currrent version of Outlook 2010?
My University currently uses Office 365, which I know contains a version of
Outlook, so I'm wondering if that might be another way to go.
The computer tech at my local computer repair shop advises me to forget
outlook, and just access my personal g-mail via the g-mail web site, but I
have not had the greatest luck navigating that web site with Jaws 14. I'm
not sure if such an approach would work with my work e-mail account either.
Any wisdom that can be shed on this issue would be appreciated.
Thank you.
Dr. Tom Behler from Michigan
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