Flor: I'll definitely take a look at the g-mail trash folder on the web to see if that may be part of the problem.
And, if it is, I'll clean it out as you suggest. My next question would be whether there is a way to configure Outlook so that my ttrash folder on the g-mail web site is emptied automatically whenever I exit Outlook. If anyone knows, please advise. I won't be back home to work with the problematic computer until early next week, but I'm keeping all of the great suggestions everyone has given me to address the issue. I'll keep everyone posted. Dr. Tom Behler -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Flor Lynch Sent: Tuesday, May 19, 2015 9:20 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Major Outlook 2010 Problem Hi, I hope the following will work, if nothing else does. Although I don't use Outlook, I'm thinking that your Outlook 2010 personal account is re-loading all of your gmail including all email stored in your gmail Trash folder from the Web, every time you freshly run Outlook 2010. To delete all of those emails, you may need to turn off the basic HTML view (if you have it turned on for viewing gmail on the Web) so that you're in the Standard View; go into the Trash folder there; and select all, and activate the Delete button, as many times as it takes to clear the cache. You need to do the same thing, periodically; perhaps once a month or more. (You can't do this task in the basic HTML view - preferred by screen-readers.) -----Original Message----- From: Tom Behler Sent: Wednesday, May 20, 2015 1:35 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Major Outlook 2010 Problem John: I have Outlook 2010 on the problematic windows 7 desktop, and on my Windows 7 work laptop which I'm currently using. I use Outlook 2010 to check my work and personal e-mail on both computers as needed. My personal e-mail is with my g-mail account, and I'm thinking that's what is causing my problem. Tom Behler -----Original Message----- >From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] >On Behalf Of John Vernaleken` Sent: Tuesday, May 19, 2015 5:23 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Major Outlook 2010 Problem Tom Are You getting your Email using more than one Computer or a separate Laptop? John -----Original Message----- >From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] >On Behalf Of Tom Behler Sent: Tuesday, May 19, 2015 11:42 AM To: Jaws users list Subject: [JAWS-Users] Major Outlook 2010 Problem Hello, everyone. You may remember that, last week, I posted a quiry to the list regarding an increasingly sluggish Windows 7 desktop computer with Jaws, to the point that it became unusable. I originally thought the problem related to some sort of a virus I had gotten, since it seemed that something in internet explorer was constantly running. I think that might have been part of the problem, but after taking the computer to a local computer repair shop, it seems that the biggest problem is with Outlook 2010. I am not sure how he found this out, but the computer repair person indicated that my Outlook data file is unbelievably huge! It contains something like 10 gigs of material, and is constantly running, and trying to refresh itself. I access both my work and personal g-mail accounts via Outlook 2010, and am very good at deleting e-mails that are no longer of use to me. I also periodically check my all mail folder in my personal g-mail account to be sure that deleted e-mails are not showing up in there. I guess my question is this: Should I totally un-install Outlook 2010, and re-install it again? Or, is there some way I can correct this issue with my currrent version of Outlook 2010? My University currently uses Office 365, which I know contains a version of Outlook, so I'm wondering if that might be another way to go. The computer tech at my local computer repair shop advises me to forget outlook, and just access my personal g-mail via the g-mail web site, but I have not had the greatest luck navigating that web site with Jaws 14. I'm not sure if such an approach would work with my work e-mail account either. Any wisdom that can be shed on this issue would be appreciated. Thank you. Dr. Tom Behler from Michigan For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
