I ended up calling them, but I don't want to have to do that. I want to use the site just like everyone else. ----- Original Message ----- From: "Kevin Lee" <klee...@gmail.com> To: <jaws-users-list@jaws-users.com> Sent: Friday, July 17, 2015 8:11 PM Subject: Re: [JAWS-Users] trying to return an item to Amazon
the customer service email for amazon is cs-re...@amazon.com you should tell them the problem you are having with the return form and tell them you are using a screen reader. I just returned an instant video which had no sound. I explained I am not comfortable using the telephone and customer service chat is not good because chat crashes my computer. they promptly refunded my payment so they are good about returns, maybe they'll email you a return form along with a post paid mail label you can print out! -----Original Message----- From: Sherri Sent: Friday, July 17, 2015 4:31 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] trying to return an item to Amazon I got an item from Amazon which is defective. I want to return it. I got on the site, looked up my order, went to the return portion. It asked "Why are you returning this?" Then it said there is a pop-up menu. I cannot get Jaws to read the menu; thus, I cannot fill out the form. Any suggestions would be welcome. Thank you. Sherri Brun NFBF Newsline Chair flmom2...@gmail.com President, NFB Central Florida Chapter Character is the side of yourself you choose to show the world. Integrity is what you do, what you say and how you act when you think no one is paying attention. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
