[JAWS-Users] amazon research it problem and fix

[Shane Hecker]

Okay, for those having issues with amazon research it, I found out what 
the problem is  and how to fix it.
problem: Go to www.amazon.com/access. Sign in with an amazon account. 
Then close your browser. When you use the amazon research it function at 
this point, you will not get results.
cause: I suspect the reason for this is 2 fold. Amazon likely places a 
cookie on your computer when you sign in that tells the browser to go to 
the amazon.com/access site, rather than the full site. As a result, this 
screws with the research it utility.
fix: Open your browser, go to www.amazon.com. then hit the sign out 
link. Close your browser. Now, try the research it function. It will 
work as expected.
Hope this helps as I know some folks here are having issues with this. 
Have a good day.

Shane
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