Shane, Thanks, will try it out later. This must be something new on FS side or Amazon side as I have always stayed logged into my Amazon account and the research it function has always worked until just of late.
Best, Al -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Shane Hecker Sent: Monday, August 17, 2015 8:37 AM To: [email protected] Subject: [JAWS-Users] amazon research it problem and fix Okay, for those having issues with amazon research it, I found out what the problem is and how to fix it. problem: Go to www.amazon.com/access. Sign in with an amazon account. Then close your browser. When you use the amazon research it function at this point, you will not get results. cause: I suspect the reason for this is 2 fold. Amazon likely places a cookie on your computer when you sign in that tells the browser to go to the amazon.com/access site, rather than the full site. As a result, this screws with the research it utility. fix: Open your browser, go to www.amazon.com. then hit the sign out link. Close your browser. Now, try the research it function. It will work as expected. Hope this helps as I know some folks here are having issues with this. Have a good day. Shane For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
