The problem is that it will not open up on the website. It simply crashes
IE11. I have the latest Adobe Reader, as well as IE.
----- Original Message -----
From: "Trish" <[email protected]>
To: <[email protected]>
Sent: Thursday, August 27, 2015 10:27 AM
Subject: Re: [JAWS-Users] trouble with downloading PDF documents on webpages
Hi,
I open a PDF like my monthly bank statement from my banks site, then I
save it as a .txt file.
I'm using Adobe 11 and Jaws 16. So what I do is, when the PDF is open on
site, I press Alt F, then arrow down to "other" and enter there, it pops
up save as...and the *accessible .txt is highlighted. I give it a name,
but it's not necessary to do this, then press Alt S to save, it goes right
to my documents on my windows 7 system.
----- Original Message -----
From: Vicki
To: JAWS
Sent: Thursday, August 27, 2015 8:38 AM
Subject: [JAWS-Users] trouble with downloading PDF documents on webpages
I am having trouble downloading PDF documents using a link on certain
webpages. Right clicking the link does not give me the option to save it,
nor does left clicking. When pressing enter or the spacebar, it attempts
to open the document which crashes IE 11.
I do not have this problem on all webpages, so I'm wondering if anyone
has a suggestion as to how to download the PDF documents I need without
opening them with IE or, if I must open it from the webpage, how to access
the file menu to save it on my computer.
I am using both JAWS 14 and 15 with Windows 7 and IE 11.
Thanks.
Vicki
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