Thanks for the reply.  I wasn't sure.  I think I will try win 10 soon then.  
Tom Bisset
-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Kevin
Sent: Monday, November 16, 2015 11:40 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Blocked out of Windows 10 computer; password not 
recognized

I have been using windows 10 for alittle over 4 months and have never had to 
use a microsoft account to login.
the only thing that I've found that requires a microsoft account is microsoft 
one drive!

-----Original Message-----
From: Bissett, Tom
Sent: Monday, November 16, 2015 8:22 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Blocked out of Windows 10 computer; password not 
recognized

I have read some about win 10.  In order to use win 10 I am to assume that you 
need to open a Microsoft account?  I am hoping not.  I hate giving my life 
story to all these people that don't need it.  I went online to order a pizza 
the other week they wanted my age and gender and I don't recall what else.  I 
didn't have pizza after all.
Tom Bisset
-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Michael Boyd
Sent: Monday, November 16, 2015 11:12 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Blocked out of Windows 10 computer; password not 
recognized

I am afraid that this one is going to take the help of a computer technician 
who can use a software to break the password and reset it for you. There are 
some software out there that are free, but I have never found one that would 
actually do the job.
n

Mike
Sent from my iPhone


On Nov 16, 2015, at 6:34 AM, Neil Towery <neiltow...@sc.rr.com> wrote:

Hello Gang:

I had never used a password on the computer. However, I have two or three MS 
accounts. I tried all three, even a fourth password from my wife's MS account. 
None of these worked.

She looked at the computer, and saw the hint for the password. She tried typing 
in the password. No luck.

She saw a re-set option that included inserting a thumb drive. Tried all we 
know there. Saw some information saying we needed to have created a "recovery 
password disk." Apparently, even before all this started.

I had been using Windows 10 for almost precisely one week. I had tried the 
instructions to verify the MS account, but could never get to the point to have 
a code sent to me.

Help! Jim, David, Rick, or anyone else.

Is there a Microsoft phone number for password issues? Is this something the 
Accessibility Desk could solve?

I liked Windows 10 a lot, until this.

Thanks a bunch. Neil



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