I will be very interested in what FS tells you. So, please put something in 
your subject line about SMA and upgrades. I do not want to miss the answer. 
Thanks. Neil 


-----Original Message-----
From: JAWS-Users-List [mailto:[email protected]] On Behalf 
Of Kevin
Sent: Tuesday, November 17, 2015 11:10 AM
To: [email protected]
Subject: Re: [JAWS-Users] november windows 10 update

um, when I bought jaws 11 I FS gave me 3 SMAs and I did not use them until
15 came out.  I used one to authorize 15 then when 16 came out I used another!  
so I don't understand what your saying.  I'll contact FS to confirm what you 
say!

-----Original Message-----
From: Londa Peterson
Sent: Tuesday, November 17, 2015 8:02 AM
To: [email protected]
Subject: Re: [JAWS-Users] november windows 10 update

If you have one upgrade remaining, that's the sma. You have to use it for 17. 
If you try and use it for 18, you won't be authorized. It will know that you've 
tried to skip, and it won't let you. I would encourage you to call FS to verify 
what I'm saying to you. I just hate to see you waste a perfectly good upgrade 
thinking that you can use it later when you can't.

-----Original Message-----
From: JAWS-Users-List [mailto:[email protected]] On Behalf 
Of Kevin
Sent: Tuesday, November 17, 2015 10:36 AM
To: [email protected]
Subject: Re: [JAWS-Users] november windows 10 update

well when I go to my help menu in jaws it still says 1 remote upgrade 
remaining.  I'm not sure if this is the SMA everyone speaks of, I don't even 
know what a SMA is all I know is I can upgrade one more time!

-----Original Message-----
From: Londa Peterson
Sent: Tuesday, November 17, 2015 6:27 AM
To: [email protected]
Subject: Re: [JAWS-Users] november windows 10 update

Hi Kevin,
Unfortunately,, as far as I know you can't save SMA's. If you don't install 17, 
you still can't get 18 if you only have one SMA left. You've simply wasted your 
SMA by not installing 17. Unless FS has changed something recently that is.

-----Original Message-----
From: JAWS-Users-List [mailto:[email protected]] On Behalf 
Of Kevin
Sent: Tuesday, November 17, 2015 12:19 AM
To: [email protected]
Subject: [JAWS-Users] november windows 10 update

the first major windows 10  update fixed the crashing that was happening with 
jaws don’t ask how, but I am not experiencing jaws crashes anymore.
this is good because I won’t need to use a SMA to upgrade jaws, 16 latest is 
good enough!
Email is golden!!!
Kevin Lee
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