I couldn't make heads or tails of that message. It used to be that an SMA bought two versions. But let us not forget that FS has been taken over by a new parent company, so who knows what changes are forthcoming?

On 11/18/2015 2:33 PM, Kevin wrote:
this is what FS responded
If you purchased the SMA with the JAWS� screen reading software version
16.0 release, it will enable you to obtain the next release or the next
two releases depending on the SMA you purchased. Therefore, if your SMA
will allow you to obtain the JAWS 17.0 release and the JAWS  18.0
release if this is the following release after JAWS 17.0. If you have a
SMA for the nenxt release that enable you to get JAWS 17, you can’t not
use JAWS 17 and use JAWS 18.0 for your SMA.

so I guess there are many types of SMAs that can be purchased, you need
to ask about which one is best for your needs!



-----Original Message----- From: Neil Towery
Sent: Wednesday, November 18, 2015 4:28 AM
To: [email protected]
Subject: Re: [JAWS-Users] november windows 10 update

I will be very interested in what FS tells you. So, please put something
in your subject line about SMA and upgrades. I do not want to miss the
answer.
Thanks. Neil


-----Original Message-----
From: JAWS-Users-List [mailto:[email protected]] On
Behalf Of Kevin
Sent: Tuesday, November 17, 2015 11:10 AM
To: [email protected]
Subject: Re: [JAWS-Users] november windows 10 update

um, when I bought jaws 11 I FS gave me 3 SMAs and I did not use them until
15 came out.  I used one to authorize 15 then when 16 came out I used
another!  so I don't understand what your saying.  I'll contact FS to
confirm what you say!

-----Original Message-----
From: Londa Peterson
Sent: Tuesday, November 17, 2015 8:02 AM
To: [email protected]
Subject: Re: [JAWS-Users] november windows 10 update

If you have one upgrade remaining, that's the sma. You have to use it
for 17. If you try and use it for 18, you won't be authorized. It will
know that you've tried to skip, and it won't let you. I would encourage
you to call FS to verify what I'm saying to you. I just hate to see you
waste a perfectly good upgrade thinking that you can use it later when
you can't.

-----Original Message-----
From: JAWS-Users-List [mailto:[email protected]] On
Behalf Of Kevin
Sent: Tuesday, November 17, 2015 10:36 AM
To: [email protected]
Subject: Re: [JAWS-Users] november windows 10 update

well when I go to my help menu in jaws it still says 1 remote upgrade
remaining.  I'm not sure if this is the SMA everyone speaks of, I don't
even know what a SMA is all I know is I can upgrade one more time!

-----Original Message-----
From: Londa Peterson
Sent: Tuesday, November 17, 2015 6:27 AM
To: [email protected]
Subject: Re: [JAWS-Users] november windows 10 update

Hi Kevin,
Unfortunately,, as far as I know you can't save SMA's. If you don't
install 17, you still can't get 18 if you only have one SMA left. You've
simply wasted your SMA by not installing 17. Unless FS has changed
something recently that is.

-----Original Message-----
From: JAWS-Users-List [mailto:[email protected]] On
Behalf Of Kevin
Sent: Tuesday, November 17, 2015 12:19 AM
To: [email protected]
Subject: [JAWS-Users] november windows 10 update

the first major windows 10  update fixed the crashing that was happening
with jaws don’t ask how, but I am not experiencing jaws crashes anymore.
this is good because I won’t need to use a SMA to upgrade jaws, 16
latest is good enough!
Email is golden!!!
Kevin Lee
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Maria Campbell
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