It's possible that we're mixing upgrades with SMAs. If you fall behind in JAWS 
versions, you may have to pay an upgrade price in addition to the SMA.

Andy


-----Original Message-----
From: JAWS-Users-List [mailto:[email protected]] On Behalf 
Of Brent Harding
Sent: Wednesday, November 18, 2015 5:30 PM
To: [email protected]
Subject: Re: [JAWS-Users] [EXTERNAL] jaws SMA info

I thought the only two types there would be are dependent on whether you have a 
pro or home license.

----- Original Message -----
From: "Baracco, Andrew W" <[email protected]>
To: <[email protected]>
Sent: Wednesday, November 18, 2015 2:37 PM
Subject: Re: [JAWS-Users] [EXTERNAL] jaws SMA info


> That's strange! I always thought that an SMA would entitle you to 2 
> upgrades.
>
> Andy
>
>
> -----Original Message-----
> From: JAWS-Users-List [mailto:[email protected]] On 
> Behalf Of Kevin
> Sent: Wednesday, November 18, 2015 12:33 PM
> To: [email protected]
> Subject: [EXTERNAL] [JAWS-Users] jaws SMA info
>
> this is what FS responded
> If you purchased the SMA with the JAWS  screen reading software version 
> 16.0 release, it will enable you to obtain the next release or the next 
> two releases depending on the SMA you purchased. Therefore, if your SMA 
> will allow you to obtain the JAWS 17.0 release and the JAWS  18.0 release 
> if this is the following release after JAWS 17.0. If you have a SMA for 
> the nenxt release that enable you to get JAWS 17, you can’t not use JAWS 
> 17 and use JAWS 18.0 for your SMA.
>
> so I guess there are many types of SMAs that can be purchased, you need to 
> ask about which one is best for your needs!
>
>
>
> -----Original Message----- 
> From: Neil Towery
> Sent: Wednesday, November 18, 2015 4:28 AM
> To: [email protected]
> Subject: Re: [JAWS-Users] november windows 10 update
>
> I will be very interested in what FS tells you. So, please put something 
> in
> your subject line about SMA and upgrades. I do not want to miss the 
> answer.
> Thanks. Neil
>
>
> -----Original Message-----
> From: JAWS-Users-List [mailto:[email protected]] On
> Behalf Of Kevin
> Sent: Tuesday, November 17, 2015 11:10 AM
> To: [email protected]
> Subject: Re: [JAWS-Users] november windows 10 update
>
> um, when I bought jaws 11 I FS gave me 3 SMAs and I did not use them until
> 15 came out.  I used one to authorize 15 then when 16 came out I used
> another!  so I don't understand what your saying.  I'll contact FS to
> confirm what you say!
>
> -----Original Message-----
> From: Londa Peterson
> Sent: Tuesday, November 17, 2015 8:02 AM
> To: [email protected]
> Subject: Re: [JAWS-Users] november windows 10 update
>
> If you have one upgrade remaining, that's the sma. You have to use it for
> 17. If you try and use it for 18, you won't be authorized. It will know 
> that
> you've tried to skip, and it won't let you. I would encourage you to call 
> FS
> to verify what I'm saying to you. I just hate to see you waste a perfectly
> good upgrade thinking that you can use it later when you can't.
>
> -----Original Message-----
> From: JAWS-Users-List [mailto:[email protected]] On
> Behalf Of Kevin
> Sent: Tuesday, November 17, 2015 10:36 AM
> To: [email protected]
> Subject: Re: [JAWS-Users] november windows 10 update
>
> well when I go to my help menu in jaws it still says 1 remote upgrade
> remaining.  I'm not sure if this is the SMA everyone speaks of, I don't 
> even
> know what a SMA is all I know is I can upgrade one more time!
>
> -----Original Message-----
> From: Londa Peterson
> Sent: Tuesday, November 17, 2015 6:27 AM
> To: [email protected]
> Subject: Re: [JAWS-Users] november windows 10 update
>
> Hi Kevin,
> Unfortunately,, as far as I know you can't save SMA's. If you don't 
> install
> 17, you still can't get 18 if you only have one SMA left. You've simply
> wasted your SMA by not installing 17. Unless FS has changed something
> recently that is.
>
> -----Original Message-----
> From: JAWS-Users-List [mailto:[email protected]] On
> Behalf Of Kevin
> Sent: Tuesday, November 17, 2015 12:19 AM
> To: [email protected]
> Subject: [JAWS-Users] november windows 10 update
>
> the first major windows 10  update fixed the crashing that was happening
> with jaws don’t ask how, but I am not experiencing jaws crashes anymore.
> this is good because I won’t need to use a SMA to upgrade jaws, 16 latest 
> is
> good enough!
> Email is golden!!!
> Kevin Lee
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