Sounds nice, but I'm using a soft phone where you use a USB headset to take calls. However, I've found a way to configure both Sysco IP communicator and the default audio device via sound settings so both Jaws and phone calls come out of the same headset. Of course there is the issue, it only has one earphone and I'm not able to hear a person talk and listen to jaws in the same ear at the same time. I might be able to manage this if I could at least put the call to one ear on a stereo headset. However, I can't make a case for work to purchase a stereo headset if I can't make it work. Right now I just wear a headset in one ear and ear buds in the other ear. I do not like this arrangement, but it's better than nothing.
When I work from home, I do not have a traditional phone to use. I must take all work calls through the IP software phone. Thanks, Jason -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Rick Petersen Sent: Friday, November 20, 2015 3:21 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] JFW and balance of sound for headsets Hi, I've been training JAWS users in call centers for many years. We've always used dual headsets, usually made by plantronics and purchased through maxi aids. One side of the headset connects directly to the computer's sound port and the other connects to the telephone system. The maxi aids item number is: SMH 1783-11Hope this helps. Rick PetersenVirginia Support Services For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ The information contained in this message is proprietary and/or confidential. If you are not the intended recipient, please: (i) delete the message and all copies; (ii) do not disclose, distribute or use the message in any manner; and (iii) notify the sender immediately. In addition, please be aware that any message addressed to our domain is subject to archiving and review by persons other than the intended recipient. Thank you. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
