Probably, they will or at least the first-level techs might. That's an easy fallback.
But, remember, your router only handles the distribution of your internet signal; it still has to come in through your cable modem. Usually, if you are having an issue with internet that is really a cable signal issue, you may see issues with your other services. Also, sometimes the tech support people can see connection quality issues from their end. Just a second consideration.... Just getting a router isn't going to solve your equipment rental charge. What you may need is a cable modem. Those are a bit more expensive than the run-of-the-mill router, of course. You'll need to check with your cable company for compatibility before you purchase a cable modem. Some of the cable modems that are/were highly recommended like the Motorola Arris SB6141 are nearing their end-of-life cycle although Comcast plans to still support them for customers who've purchased one for themselves; but they are going to replace the ones they provide. Also, if you have phone service through your cable company, these modems will not support that. If you have Charter, I think their modem rental is part of the bill, so you won't save any money converting. Steve ----- Original Message ----- From: Alan Robbins To: Jaws-Users-List Sent: Wednesday, December 23, 2015 7:00 PM Subject: [JAWS-Users] leasing a router versus purchasing one Years ago I owned a Linksys router for our home network. Then, we decided to bundle our phone service with internet & TV. The cable company then installed their router and all things functioned through the router. At that time the router was simply part of the equipment and there was no additional cost for having it. Quite some time back, they started charging a monthly leasing fee. At first it was only $3. Over time it went to $5, then $8 and now it is going to $10 per month. My question is I know there are very good routers out there. What I'm interested in hearing from folks that own one is when you are having any type connectivity issues, does your cable provider simply blame your purchased router and state the problem is with that or do they actually come to the house and inspect the cables etc. Over the years I have had trouble with their router and the cable lines/connections. I know if one chooses to purchase their own router, the cable company will not touch it. So, what I'm fearful of is if I have trouble, they are automatically going to say it is the purchased router and there is nothing they can do to correct the issue. Al For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
