Subash: Thanks for the support. ... I really do appreciate it.
As I hope everyone on this list knows, I'm typically not a complainer. But, when I see something like this issue I'm experiencing with Outlook 2016, and when I get the "not sure what we can really do about it" reaction from FS tech support, it raises concerns in my mind about claims that are made about Jaws compatibility with the involved Microsoft Office products. I certainly will keep working with FS and anyone else to address the typing sluggishness issue, and sincerely hope that it will be addressed in future Jaws updates. Dr. Tom Behler from Michigan -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Subash Sent: Friday, June 10, 2016 11:43 PM To: [email protected] Subject: Re: [JAWS-Users] outlook 2016 Hi Tom, I absolutely agree with you re not aught to be having such issues with FS and outlook 2016. I wish I had it to play around with to see if I could come up with any solution, but I'm using the windows live mail client. And that computer with 16 gb of ram really shouldn't be having any issues running a program like outlook. I hope when you get the laptop back the problem is rectify. Thanks. -----Original Message----- From: Tom Behler Sent: Friday, June 10, 2016 5:18 PM To: [email protected] Subject: Re: [JAWS-Users] outlook 2016 Subash: Unfortunately, I do not have NVDA here, although I'm tempted to acquire and learn how to use it for just these situations. At the same time, though, I have to be honest. Given the money we have to pay FS for the Jaws screen reading software, it does not seem as though we should be having this problem. The laptop on which I have office 365 is a business-grade laptop with 16 gigs of RAM, which means there should be plenty of resources to accommodate Jaws and whatever else needs to run when I'm using Outlook. As we also know, Outlook is an extremely popular e-mail client, so when compatibility with Windows 7 is claimed, I feel it is reasonable to expect that it should run reasonably well. I also am troubled by the "not sure if there is anything we can do about it" response that I seem to have gotten from FS at least so far. Still and all, I'll keep trying to troubleshoot the issue when I get the laptop back from my University's I T department early next week. I'm sure glad I have this older Windows 7 desktop with office 2010 to use as a backup! Dr. Tom Behler from Michigan -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Subash Sent: Friday, June 10, 2016 12:36 PM To: [email protected] Subject: Re: [JAWS-Users] outlook 2016 Just to satisfy my curiosity. Do either of you have NVDA? If yes, have you try loading it to see if it would read better? My reason for asking, sometimes while using I E, with win7 pro with JAWS 15, it would not say anything, but when I load NVDA it would read. Sometimes JAWS would start to talk as well... It's a good thing I have the peview program to turn off one of the synthesizers so I don't have both NVDA and JAWS trying to talk at the same time. :lol: -----Original Message----- From: Kimsan Sent: Friday, June 10, 2016 11:38 AM To: [email protected] Subject: Re: [JAWS-Users] outlook 2016 I experience the same as it relates to the computer being unusable. Now why in the world did I jump on 2016. Oh, it was free for a limited offer! lol I will go turn off the panes and see if the pain will subside. lol -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Tom Behler Sent: Friday, June 10, 2016 7:41 AM To: [email protected] Subject: Re: [JAWS-Users] outlook 2016 Yes, Kimsan, I have experienced this sluggishness problem as well. In fact, it sometimes gets to the point where my computer becomes unusable. It appears that something is running in the back-ground, conflicting with Jaws, but so far the culprit has not been found. I'm using a locally-installed version of Office 365 containing Outlook 2016. I have contacted Freedom Scientific several times about this issue, and they are at a loss as to what to do to solve it. The only things they advised me to try were a Jaws type repair (which didn't help), and to eliminate all add ons if possible, which also didn't help. I also contacted the Microsoft Accessibility hotline, and their only solution was to defrag my hard drive. (sigh) The laptop which has this problem is a Windows 7 laptop, using Jaws 17.0.2007. That laptop is currently with my University's I T department for some other maintenance work, so when I get it back next week, I will try tackling the issue again. I would appreciate any suggestions from anyone else who has experienced this problem. I did not experience the problem at all with Outlook 2010 in Office 2010. Dr. Tom Behler from Michigan -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Kimsan Sent: Friday, June 10, 2016 2:32 AM To: [email protected] Subject: [JAWS-Users] outlook 2016 Hi, I've been using outlook 2016 for a few weeks now, as I only upgraded to it because it was free from work, or else I would still be rocking 2013. Does anyone experience sluggishness with outlook 2016? I could be replying to an email and it would hmm, not freeze but lag, as in take for ever for jaws to notify me I'm in the edit field, and I can't even up or down arrow. That's just one example. I also experience jaws not reading text when reviewing my message, as it takes a couple of seconds to read the line or character. I'm using the latest build of jaws 17 on windows 10 if that matters. 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