Hi Leonard,
The JPG file extension means it is a picture, in this case a picture of the
print statement. You could use the built-in JAWS OCR, or you could contact
the mortgage company and tell them you need an accessible version, probably
accessible PDF is what they would offer you.
Tim Ford
-----Original Message-----
From: leonard morris
Sent: Saturday, December 03, 2016 1:28 PM
To: Jaws
Subject: [JAWS-Users] mortgage statement
I received a file of my mortgage statement. However, I am not sure how
to access it. I am using jaws v18. The file is called STATEMENT OF
ACCOUNT- PH 5 BLK 61 LOT 1 (12-03-2016).jpg
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