Hi, Give MSA a call. -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Alana Sent: Sunday, December 11, 2016 12:37 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Serious problem with latest update
Thanks Jorge. I have been using narrator, but it is not good for web access. Tried reinstalling JAWS again but no success. Back to 17 it is then. Alana -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of TheHangMan Sent: Sunday, 11 December 2016 9:34 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Serious problem with latest update Alana, You can use Narrator to get you out of trouble, when jaws acts up. Jorge. Jorge -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Alana Sent: Saturday, December 10, 2016 5:11 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Serious problem with latest update Hello, I have a serious problem that appears to be related to the latest build of JAWS 18,, that was released earlier this month. I was able to use this build for a while, but I can't remember what lead up to this problem, but I will explain. After restarting my computer completely during the week, I lost all speech. When I pressed J for JAWS on the desktop and pressed enter on the shortcut, I received a message stating that there was a problem with the shortcut. I tried to repair JAWS but I received another message stating that I had to verify that I had access to the file, JFW.exe. I could not do this. There was no option of verifying such access. The only solution I could try was to completely remove JAWS, then reinstall the version on the cd. How can I sort this out? Thanks. Alana For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ ----- No virus found in this message. Checked by AVG - www.avg.com Version: 2016.0.7924 / Virus Database: 4728/13571 - Release Date: 12/10/16 For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/