On the subject of hard-to-decipher messages, how about setting up a large multilingual database of common information/error messages which client authors can raid? That would let people put more time into writing better messages, and would discourage client authors from using obscure interface designs. It would also, of course, speed up the internationalisation of Jabber.
On the website itself, what usage statistics are available on who is
using the website for what? If there are good logs on the site, there
are plenty of analysis tools available. IMHO, that has to be the first
step in making the site more user-friendly.
There's also an issue in between the two: Jabber (and OSS in general) do
very well at gaining mindshare among technical types, but not so well at
gaining mindshare among semi-technical and non-technical types who are
good at writing newbie-friendly documentation. Perhaps a redesign
should be aimed attracting people from those kind of communities to help
out with development?
- Andrew
pgp00000.pgp
Description: PGP signature
