Hi,
On 04/09/2014 13:22, Tom Fennelly wrote:
At yesterdays governance meeting on #jenkins we talked about configuring
JIRA to provide some helpful text wrt the "Components" and "Labels"
fields to help people file issues more consistently. We talked about
doing it using Javascript hacks.
I installed a trial JIRA and was able to configure the fields easily
enough. I moved the "Components" and "Labels" fields together on the
form and configured some bright ( ;) ) help text on each field.
* Here's a screenshot of what it can look like
<https://www.dropbox.com/s/kn7mc5qzyk9gfwn/Screenshot%202014-09-04%2013.04.05.png?dl=0>.
* Here's the JIRA: https://issues.jenkins-ci.org/browse/INFRA-123
Looks good to me.
Possible text edits aside, I think this should help.
Along similar lines...
Is it possible to add some text to "remind" people that JIRA is intended
for reporting bugs and rfes. There is a steady stream of people who seem
to report their setup/configuration questions in JIRA rather than asking
via email or IRC.
Maybe add some text to the Issue Type field along the following lines to
point people at the proper support forums:
"Important: This issue tracker is intended to track bugs and
enhancements to Jenkins. Questions regarding configuration and operation
of Jenkins should be directed towards [email protected]
or the #jenkins channel (http://jenkins-ci.org/content/chat) on IRC."
Regards
Richard
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