On 4 September 2014 15:02, Richard Mortimer <[email protected]> wrote:

> Hi,
>
>
> On 04/09/2014 13:22, Tom Fennelly wrote:
>
>> At yesterdays governance meeting on #jenkins we talked about configuring
>> JIRA to provide some helpful text wrt the "Components" and "Labels"
>> fields to help people file issues more consistently.  We talked about
>> doing it using Javascript hacks.
>>
>> I installed a trial JIRA and was able to configure the fields easily
>> enough.  I moved the "Components" and "Labels" fields together on the
>> form and configured some bright ( ;) ) help text on each field.
>>
>>   * Here's a screenshot of what it can look like
>>     <https://www.dropbox.com/s/kn7mc5qzyk9gfwn/Screenshot%
>> 202014-09-04%2013.04.05.png?dl=0>.
>>   * Here's the JIRA: https://issues.jenkins-ci.org/browse/INFRA-123
>>
>>  Looks good to me.
>
>
>  Possible text edits aside, I think this should help.
>>
>>  Along similar lines...
>
> Is it possible to add some text to "remind" people that JIRA is intended
> for reporting bugs and rfes. There is a steady stream of people who seem to
> report their setup/configuration questions in JIRA rather than asking via
> email or IRC.
>
> Maybe add some text to the Issue Type field along the following lines to
> point people at the proper support forums:
>
> "Important: This issue tracker is intended to track bugs and enhancements
> to Jenkins. Questions regarding configuration and operation of Jenkins
> should be directed towards [email protected] or the
> #jenkins channel (http://jenkins-ci.org/content/chat) on IRC."
>

Maybe we could add a stupid "captcha" that forces you to enter the text "I
am creating this because I either found a bug or have an idea for an
improvement" before you can create the issue ;-)

(Nobody reads the screen from what I can see)


>
> Regards
>
> Richard
>
>
>
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