> Am 20.01.2017 um 08:16 schrieb Stephen Connolly > <[email protected]>: > > I also would love if we cleared out the assignee setting entirely.
How do we identify who is responsible for the issue (or who is the owner)? If there is no assignee then nobody gets notified about new bug reports or issue updates (if you are not watching an issue). > > There are loads of plugins were somebody else has taken up (great) but I > still get assigned the issue. > Then we should set the default assignee accordingly. > I'd rather use assignee to track actually picking up the issue. Status to > track triage state. > > Esp in credentials (which I have been repeatedly and actively scrubbing) use > of assignee also helps identify when somebody starts working on the issue. There is a status in progress which we have activated in Jira for such a use case. > > Ideally the status would have a state to indicate that the JIRA has been > accepted as a bug. This makes sense. Currently we have no idea if a developer has accepted a bug report as valid. Since no assignee is attached to most of the new issues the reporter has no clue to see if the bug has been recognized or not. We are using in several other projects an additional initial Jira status ’New’. This status indicates that the bug has been created, but it has not yet been confirmed by the developer team that it is valid. >From ‚New‘ there is a transition to ‚Open‘: this transition can be used by our new triage team to indicate that the issue has been reviewed and accepted as a bug. This transition should only be started if the issue is reproducible and if all information are provided. The triage team then could have a filter on all ’New’ issues to see what needs to be reviewed. > > Another status to indicate that it is ready to be worked on would be awesome 'In Progress' is already available: https://confluence.atlassian.com/adminjiraserver071/working-with-workflows-802592661.html <https://confluence.atlassian.com/adminjiraserver071/working-with-workflows-802592661.html> > > We just need to clarify for everyone what those statuses mean (if they are > not self evident) > On Fri 20 Jan 2017 at 00:21, Mark Waite <[email protected] > <mailto:[email protected]>> wrote: > On Thu, Jan 19, 2017 at 1:59 PM Ullrich Hafner <[email protected] > <mailto:[email protected]>> wrote: > I think this is not the common practice. Wouldn’t it be better to use the in > progress transition for such issues? > > When I create an issue and see that there is no assignee it gives me the > feeling that I should not have spent the time in creating the issue since > nobody actually is interested in fixing it (or responding to it). (As a user > I don’t know that the component owner does use the assignee field differently > then the rest.) > > > In my case, I'm one maintainer with 400+ bugs assigned across the two plugins > I maintain. If someone assigns all the bugs for the git plugin and the git > client plugin to me, "assignee" will no longer be a useful field to me and I > will ignore it. I already ignore severity and several other fields, so that > isn't a big problem. I'd then maintain a record of my "working set" > somewhere else. It will probably be less visible to others, since I won't > necessarily try to use Jira to maintain it. I'm fine with maintaining my > "working set" elsewhere, I only use Jira for the working set because I'm > already there reading bug reports. > > I acknowledge that I'm an exception (since the git plugin and the git client > plugin are second only to the Subversion plugin in the total count of bugs > open against them), but since Jesse noted that others use the same assignment > process which I use, I may not be as much of an exception as you think. > > Thanks! > Mark Waite > >> Am 19.01.2017 um 20:50 schrieb Slide <[email protected] >> <mailto:[email protected]>>: >> >> If that is a common practice, then we can skip setting the assignee and >> focus on component assignment and reproducibility, or we can have a >> "whitelist" of plugins that we set assignee for. The goal isn't to make >> things harder for maintainers, we want to help as much as possible by >> funneling things to the correct place. If there is something else that would >> be more helpful, or an additional scope, please bring it up. >> >> On Thu, Jan 19, 2017 at 12:48 PM Mark Waite <[email protected] >> <mailto:[email protected]>> wrote: >> On Thu, Jan 19, 2017 at 12:11 PM Jesse Glick <[email protected] >> <mailto:[email protected]>> wrote: >> On Thu, Jan 19, 2017 at 12:34 PM, Slide <[email protected] >> <mailto:[email protected]>> wrote: >> >> >> > The outcome of a triage on a specific issue would be that the correct >> >> >> > component(s) and assignee were there. >> >> >> >> >> >> Do we really need to set an assignee? For example for most >> >> >> `{workflow,pipeline}-*-plugin` components there is intentionally no >> >> >> default assignee. If and when someone intends to work on a fix, they >> >> >> can assign to themselves. >> >> >> >> >> As further support for what Jesse says, please don't assign me as an owner >> for bugs in the git plugin or the git client plugin during the triage >> process, unless you're willing to accept that I'll immediately remove that >> assignment and return them to "Unassigned". >> >> I only assign bugs to myself when I want to indicate that I'm working on >> them, or intending to work on them "soon". I use the list of bugs assigned >> to me as a reminder of active work, not as another way of expressing the >> component name. >> >> Mark Waite >> >> >> >> >> >> -- >> >> >> You received this message because you are subscribed to the Google Groups >> "Jenkins Developers" group. >> >> >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected] >> <mailto:jenkinsci-dev%[email protected]>. >> >> >> To view this discussion on the web visit >> https://groups.google.com/d/msgid/jenkinsci-dev/CANfRfr0SRoe%2BWirJPscSjeLb_kXszYVFxTqpQDOCNjio86-TbQ%40mail.gmail.com >> >> <https://groups.google.com/d/msgid/jenkinsci-dev/CANfRfr0SRoe%2BWirJPscSjeLb_kXszYVFxTqpQDOCNjio86-TbQ%40mail.gmail.com>. >> >> >> For more options, visit https://groups.google.com/d/optout >> <https://groups.google.com/d/optout>. >> >> >> >> >> >> >> >> -- >> >> >> You received this message because you are subscribed to the Google Groups >> "Jenkins Developers" group. >> >> >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected] >> <mailto:[email protected]>. >> >> >> To view this discussion on the web visit >> https://groups.google.com/d/msgid/jenkinsci-dev/CAO49JtH_W8iHnQUL_xjV2fA-pCibkzfOkkU2P%2BzUNrdqV0H43w%40mail.gmail.com >> >> <https://groups.google.com/d/msgid/jenkinsci-dev/CAO49JtH_W8iHnQUL_xjV2fA-pCibkzfOkkU2P%2BzUNrdqV0H43w%40mail.gmail.com?utm_medium=email&utm_source=footer>. >> >> >> For more options, visit https://groups.google.com/d/optout >> <https://groups.google.com/d/optout>. >> >> >> >> >> >> >> >> -- >> >> >> You received this message because you are subscribed to the Google Groups >> "Jenkins Developers" group. >> >> >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected] >> <mailto:[email protected]>. >> >> >> To view this discussion on the web visit >> https://groups.google.com/d/msgid/jenkinsci-dev/CAPiUgVfcK4R8i4W%3DGs8mW94Agzn5jdyudQk_zpt_Yg3XC9%2BbuA%40mail.gmail.com >> >> <https://groups.google.com/d/msgid/jenkinsci-dev/CAPiUgVfcK4R8i4W%3DGs8mW94Agzn5jdyudQk_zpt_Yg3XC9%2BbuA%40mail.gmail.com?utm_medium=email&utm_source=footer>. >> >> >> For more options, visit https://groups.google.com/d/optout >> <https://groups.google.com/d/optout>. >> >> > > > > > > > > > > > -- > > > You received this message because you are subscribed to the Google Groups > "Jenkins Developers" group. > > > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected] > <mailto:[email protected]>. > > > To view this discussion on the web visit > https://groups.google.com/d/msgid/jenkinsci-dev/4C16E3F0-8F9D-43F2-854B-C2E0FD29D6D2%40gmail.com > > <https://groups.google.com/d/msgid/jenkinsci-dev/4C16E3F0-8F9D-43F2-854B-C2E0FD29D6D2%40gmail.com?utm_medium=email&utm_source=footer>. > > > For more options, visit https://groups.google.com/d/optout > <https://groups.google.com/d/optout>. > > > > > > > > > > > > -- > > > You received this message because you are subscribed to the Google Groups > "Jenkins Developers" group. > > > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected] > <mailto:[email protected]>. > > > To view this discussion on the web visit > https://groups.google.com/d/msgid/jenkinsci-dev/CAO49JtE685zds-5QdsWhWR59%3D_MmL%2B-AZseAH%2B-dpkcaNqCmng%40mail.gmail.com > > <https://groups.google.com/d/msgid/jenkinsci-dev/CAO49JtE685zds-5QdsWhWR59%3D_MmL%2B-AZseAH%2B-dpkcaNqCmng%40mail.gmail.com?utm_medium=email&utm_source=footer>. > > > For more options, visit https://groups.google.com/d/optout > <https://groups.google.com/d/optout>. > > > -- > Sent from my phone > > -- > You received this message because you are subscribed to the Google Groups > "Jenkins Developers" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected] > <mailto:[email protected]>. > To view this discussion on the web visit > https://groups.google.com/d/msgid/jenkinsci-dev/CA%2BnPnMwGf466pLG_mnRQ8e0jYGB%2B%3DX-pOKpwfo32dDixnUbhSg%40mail.gmail.com > > <https://groups.google.com/d/msgid/jenkinsci-dev/CA%2BnPnMwGf466pLG_mnRQ8e0jYGB%2B%3DX-pOKpwfo32dDixnUbhSg%40mail.gmail.com?utm_medium=email&utm_source=footer>. > For more options, visit https://groups.google.com/d/optout > <https://groups.google.com/d/optout>. -- You received this message because you are subscribed to the Google Groups "Jenkins Developers" group. 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